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TUT Admission Contact Details
All Education contactsComplaints & escalation
The TUT admission office contact details are the university’s main number 0861 102 421, the Pretoria landline 012 382 5533 as the alternative, and general@tut.ac.za for general enquiries. The Office of the Registrar, which covers admissions and student records, is on registrar@tut.ac.za. TUT is currently warning applicants about scams, which is covered below.
TUT admission contacts
| Main number | 0861 102 421 |
| Alternative | 012 382 5533 |
| General enquiries | general@tut.ac.za |
| Office of the Registrar | registrar@tut.ac.za |
| Cybersecurity team | tut_security_matters@tut.ac.za |
| Ethics hotline, toll-free | 0800 006 924 |
TUT names general@tut.ac.za, 0861 102 421 and 012 382 5533 as the channels students and stakeholders should use to communicate with the university. Those three are the official set. For application status specifically, TUT runs a Check your Status facility and a Student Portal, both faster than phoning during application season.
0861 is a share-call prefix and is charged. 012 382 5533 is an ordinary Pretoria landline and is often the cheaper option.
TUT application and admission enquiries by email
Two email addresses cover admission and student matters. Write to general@tut.ac.za for general enquiries, and to registrar@tut.ac.za for the Office of the Registrar, which handles admissions and student records. If you are writing about a specific application, include your student or application number so your message can be matched to a file.
TUT is warning applicants about scams
The university states plainly that “academic and accommodation spaces are not for sale”. Anyone offering to secure you a place at TUT, or a residence room, in exchange for a payment is defrauding you. There is no fast track and no one who can sell you one.
TUT warns about fake social media accounts, fake emails and fake websites, and asks people to trust only information published on its own website, its official social media pages, or received from official email addresses. It also specifically flags scams targeting prospective students, which is exactly the group looking for an admissions number.
The practical test: an official TUT address ends in @tut.ac.za. A message from a free email account, or from a domain that merely resembles tut.ac.za, is not the university, however convincing the logo.
Do not open emails titled “FOLLOW UP” or “DOCUMENT”
TUT has disclosed a cybersecurity incident. The university states that the email account of the Vice-Chancellor and Principal, along with other accounts, has been compromised. It asks that if you receive an email titled “FOLLOW UP” or “DOCUMENT”, you do not open it and delete it immediately.
That matters for anyone dealing with TUT right now: a message can arrive from a genuine @tut.ac.za address and still be hostile, because the account itself was taken over. The domain check above is necessary but not sufficient at the moment.
TUT says its cybersecurity team is actively addressing the incident and has added security measures and enhanced monitoring. Its published advice is to reset your password regularly, use a strong unique password, and enable multi-factor authentication, and to be cautious of any unsolicited message asking for personal details or financial information. Report anything suspicious to tut_security_matters@tut.ac.za.
If you are asked to pay an application or registration fee, phone 012 382 5533 and confirm the amount and the destination before paying anything. Do not act on banking details that arrive by email, even from an address that looks right.
Reporting misconduct at TUT
| Ethics hotline, toll-free | 0800 006 924 |
|---|---|
| Ethics hotline email | reportit@ethicshelpdesk.com |
Note the email address is on ethicshelpdesk.com, not tut.ac.za. That is not a mistake: the hotline is run by an independent provider so that reports do not land with the people they concern. It is the one TUT publishes in its own footer.
Use it for fraud or misconduct, including anyone claiming to sell places. TUT also runs an Ombuds Office, linked from its site, for disputes that are not misconduct.
Free legal help for students
| TUT Law Clinic | 012 382 9773 |
|---|---|
| LawClinic@tut.ac.za |
TUT describes the Law Clinic’s services as free, confidential and high-quality, aimed particularly at poor and vulnerable members of society, and it says the clinic can assist clients from any location by telephonic consultation. You do not have to be on campus, or in Pretoria, to use it. If you have been defrauded by someone selling a place at TUT, this is a route worth knowing about alongside the ethics hotline.
Frequently asked questions
What is the TUT admission office contact number?
Call 0861 102 421, or 012 382 5533, which is an ordinary Pretoria landline and often the cheaper option. Both are on the university’s official contact set alongside general@tut.ac.za.
What is the TUT admission email address?
Use general@tut.ac.za for general enquiries and registrar@tut.ac.za for the Office of the Registrar, which covers admissions and student records. An official TUT address always ends in @tut.ac.za.
How do I check my TUT application status?
Use the Check your Status facility or the Student Portal on TUT’s website. TUT offers both for application status, and they are faster than phoning during application season.
How do I report a TUT scam or fraud?
Report anything suspicious to tut_security_matters@tut.ac.za, or use the toll-free ethics hotline 0800 006 924 and reportit@ethicshelpdesk.com for misconduct, including anyone claiming to sell places. TUT states that academic and accommodation spaces are not for sale.
Sources
- TUT website, tut.ac.za, for the main and alternative telephone numbers, the general and registrar email addresses, the cybersecurity team address, the ethics hotline number and email, and the Law Clinic number and email (read 24 September 2026)
- TUT’s own published notices on the same site, for the statement that academic and accommodation spaces are not for sale, the warning about fake platforms and scams targeting prospective students, the disclosure that the Vice-Chancellor’s and other email accounts were compromised, the “FOLLOW UP” and “DOCUMENT” email warning and the password and multi-factor authentication advice (read 24 September 2026)