SARS Tax Crime Reporting Contact Details

Quick answer: who this complaint route helps

This page provides official guidance and contact routing for individuals and businesses looking to report tax crimes, fraud, corruption, or suspicious activities connected to the South African Revenue Service (SARS). If you have encountered tax evasion, fraudulent SARS correspondence, identity theft, or corrupt activities involving SARS officials, this route helps you connect with official reporting mechanisms.

What is the best way to contact SARS Tax Crime Reporting Contact Details?

The safest and most direct method to report tax crimes or corruption is through official SARS channels, such as the dedicated toll-free Fraud and Anti-Corruption Hotline or the official online reporting forms provided directly on the SARS website. Always verify that you are interacting with legitimate government resources before sharing sensitive details.

When to use this complaint route

You should use this reporting route if you suspect or have evidence of:

• Tax evasion or deliberate non-compliance by individuals or businesses.
• Unethical or corrupt behavior by a SARS official.
• Phishing scams, spoofed emails, smishing (fraudulent text messages), or vishing attempts falsely claiming to be from SARS.
• Identity theft where a taxpayer’s personal details or eFiling profile have been compromised.

What to do before escalating

Before logging a report or contacting support, ensure you have gathered all available evidence and verified the authenticity of the communication. If you received a suspicious email or text message, do not click on any links or download attachments. Check whether the correspondence matches known scam templates published on official security advisories. Reviewing the broader Government Contact Directory contact details can also help ensure your matter is directed to the correct regulatory or law enforcement division.

How to lodge the complaint

To report a tax crime or suspicious activity safely:

1. Access the official SARS digital reporting tools or contact the designated fraud hotline.
2. Complete the suspicious activity report form online or speak directly to a representative via the official SARS Anti-Corruption Hotline at 0800 00 2870.
3. If reporting via email (such as reporting phishing attempts to [email protected]), ensure you attach unedited screenshots or forwarded copies of the fraudulent message.
4. Keep a record of any reference numbers or submission logs provided during the process.

What information to prepare

What information should I prepare?

Having accurate details ready helps investigative units review reports efficiently. Depending on the nature of the issue, try to prepare:

• The full names, identity numbers, or tax reference numbers of the individuals or entities involved (if known).
• Details regarding whether the matter relates to personal tax, business tax, or customs and excise.
• Dates, times, and descriptions of the suspicious transaction, communication, or incident.
• Supporting evidence such as bank statements, email headers, screenshots, or physical document copies.
• Note that you are generally permitted to submit reports anonymously if you fear victimization, though providing contact information can assist if further clarification is required.

Follow-up and reference numbers

Once a tax crime or corruption report is logged through the official hotline or online platform, a reference or tracking identifier is typically generated. Keep this number secure. Please note that due to strict taxpayer confidentiality and privacy laws, SARS is legally prohibited from disclosing the outcome of specific investigations or discussing third-party tax affairs with informants. Rest assured that verified submissions are routed to specialized enforcement and forensic teams for review.

Related complaint routes

If your query extends beyond tax crime or requires broader administrative dispute resolution, multiple alternative pathways exist within the public sector:

• Consult the Government Complaints Hub for general public service grievances.
• Review complaints and ombudsman contact details if you require independent dispute resolution regarding state entities.
• Explore the Anti Corruption Hotline South Africa portal for multi-agency anti-fraud resources.
• Access guides on how to report a scam South Africa to protect yourself against broader financial cybercrimes.
• For corporate compliance and business administration queries, reference pages such as BizPortal B BBEE Certificate Contact Details.

FAQs

How do I submit a SARS tax crime reporting contact details complaint?

You should submit your report via the official SARS Anti-Corruption Hotline (0800 00 2870) or through the secure online suspicious activity reporting forms hosted directly on the official SARS web portal. Never use unverified third-party numbers or unofficial WhatsApp groups claiming to represent SARS compliance units.

When should I escalate a SARS tax crime reporting contact details complaint?

Escalation to specialized law enforcement or oversight bodies (such as the Office of the Tax Ombud for service complaints, or the Hawks for criminal syndicates) is appropriate when standard administrative reporting channels have been utilized, or when the scale of fraud involves multi-agency criminal networks.

What proof should I keep for a SARS tax crime reporting contact details complaint?

Keep digital or physical copies of all correspondence, reference numbers, transaction logs, dates, times, and screenshots of fraudulent communications. Avoid sharing unnecessary identity documents outside of secured official portals.

How do I report SARS tax crime reporting contact details safely?

Only rely on verified contact channels published on official .gov.za domains. Beware of phishing schemes, fake social media pages, and unsolicited phone calls demanding immediate payment or confidential verification codes.

What should I do if I shared an OTP or password?

What should I do if I cannot get help?

If you have mistakenly shared a One-Time PIN (OTP), banking password, or eFiling login credentials, you must act immediately. Contact your bank to freeze affected accounts and reach out to the official SARS Contact Centre or log into your eFiling profile through official means to secure your account and revoke unauthorized access. If unresolvable through standard support, consult the broader Government Contact Pages directory to identify alternative escalation structures.