Sars Change Contact Details

Changing banking details with SARS triggers verification, and that is deliberate. Refund diversion, where a fraudster changes a taxpayer’s bank account, is the reason the process is deliberately slow and document-heavy. Expect to prove who you are.

ContactDetails.co.za is an independent directory and is not the South African Revenue Service.

What a change usually requires

• Your identity document, and a copy certified where required.
• Proof of address, generally not older than three months.
• An original bank statement or a letter from the bank, usually stamped, showing the account holder and number.
• Proof of the relationship if you are acting for someone else, plus a power of attorney.

Keep your registered email address and cellphone number current. Verification codes go there, and an old number is the most common reason a taxpayer is locked out of their own profile.

The scam this process exists to stop

SARS does not send links asking you to confirm banking details, and does not ask for your password. A message announcing a refund and inviting you to update your account is fraud, whatever the branding looks like.

Reach eFiling by typing the address yourself. If you believe your profile has been tampered with, report it to SARS immediately and check whether a return was filed in your name. An assessment you disagree with is challenged through the formal objection process, which has a deadline; the Office of the Tax Ombud handles service complaints free once that process is exhausted.

Details should be confirmed on sars.gov.za, checked 25 August 2026.