SASBO is the finance sector trade union in South Africa, with branch offices in the major centres.
A workplace dispute is raised with the branch covering your workplace, not with head office. Branch offices handle member matters regionally.
Time limits are short and enforced. A dismissal dispute must be referred within 30 days and an unfair labour practice within 90 days, whether or not a union is involved.
This page covers how to contact SASBO, the Finance Union in South Africa. The details below were taken from the official SASBO, the Finance Union contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not SASBO, the Finance Union and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
SASBO, the Finance Union contact numbers
These routes were verified against the official SASBO, the Finance Union contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Head office, Fourways | 011 467 0192 |
| Head office, alternate | 011 467 0188 |
| Head office email | [email protected] |
| Johannesburg branch | 011 442 0030 |
| Pretoria branch | 012 663 6673 |
| Cape Town branch | 021 424 5941 |
| Durban branch | 031 266 9355 |
| Bloemfontein branch | 051 447 7422 |
| Gqeberha branch | 041 373 9471 |
| CCMA, employment disputes | 0861 16 16 16 |
| CCMA WhatsApp | 060 224 2437 |
The head office is at Stormall Office Park West, 1 Percy Street, Fourways, 2191.
SASBO represents employees in the finance sector. Branch offices handle member matters regionally, and a workplace dispute is raised with the branch covering your workplace rather than with head office.
Self-service options before you call
- Check the official site at sasbo.org.za, which carries the current contact details and any online enquiry form.
- WhatsApp on 060 224 2437, which works over wifi and leaves you a written record.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Vehicle finance: the points that cause disputes
- The bank holds title until the loan is settled. A financed car cannot be sold, exported or used as security for anything else without the bank’s consent, and comprehensive insurance on it is a condition of the agreement rather than an optional extra.
- A settlement quote expires. Interest keeps running, so a figure from three weeks ago leaves a small balance behind, and that balance keeps the account and the credit listing open. Ask for it in writing with the date it is valid to.
- A balloon payment is not a smaller loan. It defers a large amount to the end of the term, and if the car is worth less than the balloon when it falls due you still owe the difference.
- Voluntary surrender is not a clean exit. The car is sold, usually at auction and usually for less than the balance, and you remain liable for the shortfall plus costs. Phone before arrears build up, because a restructure is almost always cheaper than a surrender.
- Keep the licence and registration current. The bank is recorded as title holder; you are the registered owner responsible for licensing, fines and roadworthiness.
Ask which division holds your agreement before you call. Vehicle and asset finance is administered separately from a transactional account, and the two departments cannot see each other’s screens.
Complaints and escalation
If a first call does not resolve the matter, escalate through the workplace grievance procedure first. Disputes about dismissal, unfair labour practice or unpaid wages go to the CCMA on 0861 16 16 16, free to employees, within 30 days for a dismissal and 90 days for an unfair labour practice. Many sectors are covered by a bargaining council instead.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most employment complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake SASBO, the Finance Union contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not SASBO, the Finance Union.
- Reach SASBO, the Finance Union through the official site at sasbo.org.za rather than through a number in a search advert or a social media reply.
- SASBO, the Finance Union will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the SASBO, the Finance Union contact number?
The routes are listed in the table above, with what each one is for. The main route is 011 467 0192. Confirm it on sasbo.org.za before relying on it, since numbers are changed from time to time.
How do I know a SASBO, the Finance Union number is genuine?
Check it against the official site at sasbo.org.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not SASBO, the Finance Union, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official SASBO, the Finance Union source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.