Notice: ContactDetails.co.za is an independent South African information directory. We are not the Mining Qualifications Authority (MQA) or affiliated with the Department of Higher Education and Training (DHET). This page routes you directly to verified, official MQA communication channels.
Official-source status
Before using any Mqa contact details, it is vital to confirm that you are connecting through live, verified official channels. Public sector entities and Sector Education and Training Authorities (SETAs) frequently update administrative routes, regional office premises, or direct line switchboards.
Unverified third-party directories often carry outdated phone numbers or, worse, direct users to fraudulent agents or paid call-forwarding services. To guarantee your safety, all Mqa official contact details listed on this page are cross-referenced against live government portals (mqa.org.za). Always double-check the web address in your browser bar before submitting personal identification or qualification records.
Best contact route by issue
Selecting the right Mqa support route from the start prevents unnecessary transfer delays between regional hubs and head office divisions.
| Inquiry Type | Recommended Route | Primary Contact / Action |
| Learnerships & Bursaries | Regional Office / Central Mail | Email [email protected] or contact your nearest TVET branch |
| Workplace Skills Plans (WSP / ATR) | Skills Development Unit | Contact Head Office Switchboard (011 547 2600) |
| Certificate Verification & Trade Tests | Customer Care / Quality Assurance | Contact your local regional office coordinator |
| General Customer Care | Central Switchboard | Call 011 547 2600 |
| Fraud, Bribery & Ethics | Anonymous Ethics Hotline | Call 080 131 3557 or email [email protected] |
Customer care and support options
For direct assistance regarding sector skills development, learnership agreements, or accredited training providers, reach out via the primary head office or your closest provincial branch.
Head Office Details
- Main Switchboard:
011 547 2600 - General Email:
[email protected] - Physical Address: 7 Anerley Road, Parktown, Johannesburg, 2193
- Postal Address: Private Bag X118, Marshalltown, 2107
Regional Offices
- Free State (Welkom): Block D (SETA Centre), 2 Eleventh Street, Voerspoed, Welkom | Tel:
011 547 2850/011 547 2851 - Mpumalanga (Witbank): Nkangala TVET College, Mpondozamkomo Campus, 1 Moses Kotane Drive, Ferrobank, Witbank | Tel:
013 696 8120/013 696 8121 - North West (Mooinooi): Old Shopping Complex, 53 Karee Street, Mooinooi | Tel:
014 555 8860 - Northern Cape (Kathu): Northern Cape Rural TVET College, Hans Coetzee Road, Kathu Campus, Kathu, 8446 | Tel:
053 723 0100 - Limpopo (Praktiseer): Sekhukhune TVET College, CN Phathudi Campus, Stand No. 2659, Praktiseer | Tel:
011 547 2812 - Eastern Cape (Mthatha): King Sabatha Dalindyebo TVET College, R61 Queenstown Road, Cicira Village, Mthatha, 5099 | Tel:
047 505 1063
Online
The official web portal is the central channel for retrieving grant documents, accessing sector skills plans, and checking application windows.
- Official Portal: mqa.org.za
- Web Contact Form: Available via the “Contact Us” tab on the official website for written queries.
When submitting online inquiries, ensure you keep a copy of your reference code or automated delivery receipt for tracking purposes.
WhatsApp or self-service options
The MQA does not operate an official public WhatsApp line or automated messaging service for general Mqa contact details customer care.
Safety Warning: Beware of social media advertisements or private messaging numbers claiming to sell learnership placements, issue trade test certificates, or expedite grant processing. The MQA does not request upfront money or conduct official transactions through personal messaging apps.
Complaints
If you experience service failures, unrecorded learnership agreements, or unresolved support requests, follow this standard South African resolution process:
- First Contact: Raise the matter directly with Mqa contact details complaints teams by emailing
[email protected]or contacting your regional office manager. - Keep Records: Log every communication, including dates, names of consultants, sent emails, and reference numbers.
- Escalation: If unresolved internally, submit a formal grievance to executive management or escalate the matter to the Department of Higher Education and Training (DHET).
Fraud or escalation routes
To report financial misconduct, counterfeit qualification certificates, or illegal grant applications safely and anonymously, use dedicated reporting channels:
- MQA Ethics Hotline: Call
080 131 3557or email[email protected] - National Anti-Corruption Hotline: Call
0800 701 701
For advice on protecting yourself against individuals falsely claiming to represent public bodies, read our guide on government impersonation scam South Africa.
What to prepare before contacting
To help support agents address your issue quickly, have all relevant paperwork on hand before reaching out:
- For Learners & Applicants: South African ID number, full names, and registered trade test or learnership agreement numbers.
- For Employers & Skills Development Facilitators (SDFs): Skills Development Levy (SDL) number, Workplace Skills Plan (WSP) reference numbers, and company registration details.
- For General Support: Case ticket numbers and timestamps from previous communications.
Related contact pages
Browse adjacent public sector directory pages and safety resources:
- Government Contact Pages — Section directory for South African public entities.
- Parent contact pages — Primary departmental contact portals.
- Anti Corruption Hotline South Africa — Dedicated whistleblowing contact routes.
- BizPortal Company Registration Contact Details — Business setup and corporate compliance contacts.
- BizPortal B BBEE Certificate Contact Details — B-BBEE documentation and verification routes.
- BizPortal Compensation Fund Contact Details — Compensation Fund inquiry contacts.
FAQs
What is the safest way to find Mqa contact details?
The safest way is directly through official government portals like mqa.org.za or verified public directories. Avoid third-party social media pages or search ads offering premium-rate phone connections.
What information should I prepare for mqa contact details?
Have your South African ID, employer SDL number, learnership reference code, and relevant correspondence ready before contacting Mqa contact details official support.
Is mqa contact details available by phone, email or WhatsApp?
Official support is available via phone (011 547 2600) and email ([email protected]). The MQA does not operate an official WhatsApp self-service number.
What is the official way to handle mqa contact details?
Always verify the channel on mqa.org.za, route your inquiry to the appropriate regional office, and maintain written evidence of all correspondence.
What should I do if I cannot verify the details?
Do not share sensitive identity documents or transfer funds. Call the head office switchboard on 011 547 2600 or visit an accredited regional TVET college office in person.