Outsurance Customer Care Contact Details

When you need assistance with your insurance, having quick access to Outsurance Customer Care Contact Details is essential. Whether you’re making inquiries or handling a complaint, knowing how to get in touch with Outsurance efficiently will ensure a smooth experience.

Contacting Outsurance Customer Care

For general customer care inquiries, you can reach Outsurance at 08 600 70 000 during their trading hours. If you’re calling from outside South Africa, use the international number +27 12 673 3000. Contacting Outsurance is streamlined to ensure clients receive assistance promptly.

Operating Hours

Understanding the operating hours will help you plan your call accordingly:

• Monday to Thursday: 08:00–19:00
• Friday: 08:00–18:00
• Saturday: 08:00–13:00
• Public Holidays: 08:00–17:00

These hours of operation ensure that you have ample opportunity to reach the customer service team at a convenient time for you.

Alternative Contact Methods

Should you encounter difficulties reaching Outsurance by phone, email is another excellent option. For assistance, you can contact them at clientcareassist@out.co.za. If you need to report email scams, their dedicated email reportscams@out.co.za is available 24/7. To report any fraudulent activities, you can send details to reportfraud@out.co.za, where messages are accepted round-the-clock.

Postal and Physical Addresses

For those who prefer traditional correspondence, you can mail Outsurance at their postal address:

P.O. Box 8443,
Centurion,
0046,
South Africa

Alternatively, you can visit their physical location at:

1241 Embankment Rd,
Zwartkop Ext 7,
Centurion, 0157,
South Africa

Whether you choose to contact them in writing or in person, these addresses ensure you have all the necessary details to communicate effectively with Outsurance.

Managing Your Policy Online

For added convenience, Outsurance offers digital tools to manage your policy. You can download documents, start claims, or update your details via the OUTsurance App or through the MyOUTsurance online portal. These platforms offer a convenient and efficient way to handle your insurance needs without having to make a call or visit in person.

By utilizing these resources, staying connected with Outsurance becomes hassle-free, ensuring your insurance matters are always under control.