dial direct contact details
This section contains the dial direct contact details to help you find the relevant information you need.
For general queries, new quotes, and customer service in the UK, you can contact Dial Direct at the following numbers and email addresses:[2][5]
- New Quotes (UK): 0344 871 1694
- Customer Service (UK): 0344 412 2137
- Email for General Queries: contact@dialdirect.co.uk
- Email for Complaints: complaints@dialdirect.co.uk
- Claims Helpline (UK): 0344 412 2142 (24/7)
- RAC Breakdown (UK): 0330 332 8471 (24/7)
- Windscreen Repair (UK): 0330 018 3243 (24/7)
Operating hours for customer service: Monday to Friday 8am-8pm; Saturday 8am-6pm; Sunday 10am-4pm.[5]
For specific insurance products or bereavement notifications, use the following dedicated lines:[3]
- Car Insurance: 0344 412 2137
- Van Insurance: 0344 412 2135
- Home Insurance: 0344 412 2138
Dial Direct’s UK headquarters is located at Fusion House, Katharine Way, Bretton, Peterborough, PE3 8BG.[7]
For South African customers:
- New Customer Sales, Service, Additions & Claims: 0861 555 580
- 24 Hour Emergency Assistance: 0861 555 580
- Fraud Reporting Voicemail: 0861 115 653
For more contact options and dedicated support, visit the relevant Dial Direct contact page for your region.[4][8]
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