Discovery Bank Home Affairs contact details
This section contains the Discovery Bank Home Affairs contact details to help you find the relevant information.
If you want to make use of Home Affairs services at Discovery Bank branches, you should use the e-HomeAffairs platform for applications and then schedule appointments at supported bank branches. For any queries about smart ID or passport applications through this partnership, you should contact the Department of Home Affairs directly on 0800 60 11 90 or visit www.dha.gov.za[1][3].
For Discovery Bank-specific customer queries (not directly related to Home Affairs services), you can contact Discovery Bank by calling 0800 07 96 97 (available 24/7) or send queries to complaints@discovery.bank (especially for hearing-impaired clients or ongoing complaints with reference numbers). Discovery Bank also offers customer chat support on WhatsApp at +27 11 324 4844[5].
For further assistance, you can also make enquiries at your nearest Discovery Bank branch participating in the eHomeAffairs partnership[1].
References
- [1] New era for IDs and passports: Home Affairs brings services to banks
- [3] DHA – Home
- [5] Contacting Discovery Bank
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