Durban Municipality

Durban municipality contact details

This section contains the Durban municipality contact details to help you find the relevant information.

The main office of the Durban municipality (eThekwini Metropolitan Municipality) is located at City Hall, 263 Dr Pixley Ka Seme Street, Durban, 4000.[1]

  • Telephone (Head Office): 031 311 1111[1]
  • General Email: sizakala@durban.gov.za[2][4]
  • Website: www.durban.gov.za[1]
  • Accounts Queries: 031 324 5000, Revline@durban.gov.za[1]
  • Electricity Faults: 0801 313 111
  • Cable Theft (Electricity): 031 311 9611[1]
  • Water Services/Water Reporting WhatsApp: 080 13 13 013, 073 148 3477[1][2]
  • Refuse & Waste: 031 311 8824[1]
  • Roads: 080 1313 013[1]
  • Service Delivery: 0800 331 011, Sizakala@durban.gov.za[1]
  • 24 Hour Faults (SMS only): 43554[2]
  • Water Pollution Complaints and Emergencies: 080 13 13 013[2]
  • Email for eServices: Eservices@durban.gov.za[2]
  • Postal Address: PO Box 1014, Durban, 4000[1][5][7]

There are also several walk-in customer centers across Durban, including at:

  • 3 Prior Road, Durban
  • 151 Wicks Street, Verulam
  • 60 Kings Road, Pinetown
  • 58 Anderson Road, Hammarsdale
  • 729 Mayors Mews, Kingsburgh
  • 50 Mangosuthu Highway, Umlazi
  • Lot 10994 Street 10451, Illovu
  • 22 Delamore Road, Hillcrest

Available during weekdays and Saturday mornings; check specific opening hours for each branch.[2]

References