Ekurhuleni Credit Control Department Contact Details
This section contains the Ekurhuleni Credit Control Department contact details to help you find the relevant information.
The Ekurhuleni Credit Control Department can primarily be contacted via the following phone number and email:
- Credit Control/Disconnections: Nico Alberts – 011-999-7228, Nico.Alberts@ekurhuleni.gov.za[7]
- General Accounts & Resident Queries: 0860 543 000, call.centre@ekurhuleni.gov.za[5]
- Customer Relations Manager (CRM): Contact your local Customer Care Centre for assistance with credit control issues. Managers and contact details for various areas are available; for example:
- Colly Mohlala – 011 999 8002, Colly.Mohlala@ekurhuleni.gov.za (Nigel, Thokoza)[1][3]
- Vusi Mbede – 011 999 7357 or 9358, Vusi.Mbede@ekurhuleni.gov.za (Daveyton, Etwatwa)[1][3]
- For the head office or postal inquiries:
- Head Office: 15 Queen Street, Germiston[5]
- Postal: Private Bag X1069, Germiston, 1400[5]
If you have not received your statement or need to resolve payment or credit-related queries, you are advised to contact your nearest Customer Care Centre directly[4].
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