Evri Contact Details
This section contains the Evri contact details to help you find the relevant information you need for support or queries.
You can contact Evri through several methods depending on the nature of your enquiry[1]:
- Phone: Call Evri at 0330 808 5456. Lines are open Monday to Friday 8am–4pm and Saturday 8am–2pm[1][2].
- Live Chat: Use the online chat facility for real-time support, accessible via the Help tab on Evri’s website. Digital assistants are available 24/7[2].
- Email: General feedback and suggestions can be sent to noreply.customer@feedback.evri.com[2].
- Social Media: Evri is contactable on Facebook and Instagram (no X account as of 2025)[1].
- International Enquiries: For parcels sent overseas, use the Evri International Help Centre[1][5].
To help Evri support your query efficiently, be ready to provide your tracking number, ParcelShop receipt number, or calling card number[2].
For complaints, you can contact Evri via chatbot, call-back channel, phone, or webform, depending on whether you are the sender or recipient. Most complaints are resolved within three business days[4].