National-Student-Financial-Aid-Scheme Contact Details

National Student Financial Aid Scheme contact details

This section contains the National Student Financial Aid Scheme contact details to help you find the relevant information.

For most queries about the National Student Financial Aid Scheme (NSFAS), you can use these main contact channels:[1][3]

  • General & Student Inquiries:
    • Phone: 08000 67327
    • Email: info@nsfas.org.za
    • Head Office Address: The Halyard, 4 Christiaan Barnard St, Cape Town City Centre, Cape Town, 8001
  • NSFAS Virtual Support Center:
    • Email: info@nsfas.org.za
    • Facebook: National Student Financial Aid Scheme
    • Twitter: @myNSFAS
    • Instagram: @myNSFAS
    • WhatsApp: +27 63 093 5671
    • USSD: *120*67327#
  • Account, Payment & Balance Questions:
    • Phone: 08000 67327
    • Email: collections@nsfas.org.za
  • Ethics & Fraud Hotline:
    • Email: speakup@nsfas.org.za
    • Fraud Hotline: 0860 247 653
    • Alternative Email: nsfas@thehotline.co.za
  • Legal Documentation Submission:
    • Email: legal@nsfas.org.za
  • Media Inquiries:
    • Email: media@nsfas.org.za
  • Outreach & Community Event Invites:
    • Email: outreach@nsfas.org.za
  • Accommodation Provider Contact (Eastern Cape & Western Cape only):
    • WhatsApp: 073 057 9606
    • Alternate WhatsApp: 063 010 7888
    • Monday to Friday: 09:00 – 16:30

References