An ombudsman, ombud, ombuds, ombudswoman, ombudsperson or public advocate is an official who is usually appointed by the government or by parliament to investigate complaints and attempt to resolve them, usually through recommendations or mediation.
Ombudsman
What is the Ombudsman for?
An Ombudsman resolves disputes from a neutral, independent viewpoint.
What does Ombudsman South Africa do?
An Ombudsman is an appointed official or body with authority to investigate an individual’s complaint against a company or organisation. Essentially, their role is to facilitate conflict resolution between parties by offering advice and mediation.
How do I complain to the Ombudsman in South Africa?
Email us at info@obssa.co.za or call 0860 800 900.
How do I contact the Ombudsman in Port Elizabeth?
To make it even easier to get in touch, you can now WhatsApp the Ombud on +27 66 473 0157 – we look forward to hearing from you.
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