Absa Home Insurance Claim Contact Details
This section contains the Absa Home Insurance Claim Contact Details to help you find the most efficient way to submit or follow up on your home insurance claim.
For new home insurance claims, email hocclaims@absa.co.za[2]. For existing HOC (Homeowners Comprehensive) claims, email claimsinfo@absa.africa[2]. You can also reach the Absa home insurance claims team by calling 0860 100 876, where a consultant will guide you through the claim registration process[1][2][7]. This phone line will transfer you to after-hours emergency assistance between 4:30pm and 8:00am.
Alternatively, submit and track claims online by logging into Absa’s self-service portal[6], or register a claim through the Absa Banking App by navigating to the ‘Your Insurance’ section and clicking ‘Register claim[2].
If you have a policy query or require more general assistance, you may also email adminhoc@absa.co.za[1][2]. For complaints relating to home insurance claims, call 0860 111 665 or email ais.complaints@absa.co.za[2].
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