PayJustNow Contact Details
PayJustNow Contact Details provide multiple avenues for customers and businesses to connect with their support team. Whether you need customer service assistance or have business-related queries, understanding when and how to reach PayJustNow can make your experience seamless.
Customer Support Hours
PayJustNow offers extended customer support hours to accommodate various inquiries. From Monday to Friday, email and webchat support are available from 07:30 to 17:00. Telephone support can be accessed during these days from 10:00 to 17:00. For those seeking weekend assistance, webchat is open on Saturdays from 08:30 to 17:00 and Sundays from 10:30 to 17:00. This ensures you have the flexibility to contact them at your convenience.
Contact Methods
Reaching PayJustNow is simple, with several communication channels at your disposal. The primary method is email, and you can reach them at support@payjustnow.com. They also offer live chat support, which you can access through the PayJustNow mobile app. This method provides quick responses to your inquiries by connecting you directly with their support team. Additionally, live chat is available on both the app and the website, offering fast answers for common questions.
Business Support
Merchants and business clients have dedicated support options during the same hours as regular customer support. Business inquiries can be addressed via webchat, which is also available on weekends. Merchants have the ability to access transaction data through their Merchant Portal, and should there be any challenges in accessing the portal, the support team is on hand to assist with login credential retrieval.
Physical Address
If you need to reach PayJustNow in person or by mail, their physical address is situated at 3rd Floor, Sunclare Building, 21 Dreyer Street, Claremont 7708. Knowing the physical location can be useful for business matters that require face-to-face interaction.
Response Times and Additional Information
PayJustNow emphasizes that response times might slow during weekends and public holidays due to high volumes of customer requests. They value patience during these times and recommend utilizing their comprehensive Knowledge Base, which is organized into categories such as stores and payments, for immediate answers. This resource provides detailed guidance that can often swiftly resolve common queries.
Understanding these PayJustNow Contact Details ensures that whether you are a customer or a merchant, you can efficiently communicate with their team and receive the help you need promptly.