Rent 2 Recover Contact Details
Overview
If you’re seeking mobility-equipment rental and purchase services in South Africa, Rent 2 Recover is a specialist provider. This article compiles the verified contact details for Rent 2 Recover, explains how to use them effectively, outlines which department to contact for your needs, and covers escalation options if further assistance is required.
Verified Contact Details
Phone
You can reach Rent 2 Recover via the following telephone number:
- 067 328 5525 (displayed prominently in the “Contact” section of their website) (rent2recover.co.za)
For email enquiries:
Website
Their official website is:
Physical / Postal Address
As of the latest publicly-available information, a full physical or postal address (street number, suburb, city) is not listed on the website. The company states a delivery service “door-to-door” via their web site. (rent2recover.co.za) If you require a specific location, it is advisable to ask directly by phone or email.
How to Use These Contact Details
What to prepare before contacting
Before you get in touch with Rent 2 Recover, it helps to have the following information ready:
- The type of equipment you need (e.g., electric wheelchair, hospital bed, mobility scooter)
- The duration of your rental period or whether you intend to purchase equipment
- Your delivery location (city/suburb) and any special requirements (e.g., wheelchair ramp, rough terrain)
- A rough start date for the rental or purchase
- Your budget or any funding/insurance details if relevant
Contact scenarios and tips
- By phone (067 328 5525): Ideal if you want immediate advice, quick quotes, or want to clarify availability and delivery time.
- By email (info@rent2recover.co.za): Useful if you need a written quote, want to attach photos of the site where equipment will be used, or require longer-term rental terms in writing.
- Via website contact form: Rent 2 Recover provide a web form to submit your requirements online. (rent2recover.co.za)
When to Use Which Department
- Equipment Rental & Purchase Enquiries: For renting mobility equipment like electric wheelchairs, hospital beds, walkers etc., contact the main line or email listed above.
- Delivery & Logistics: If you already have an equipment quote and need to arrange delivery, ask for the logistics/delivery team.
- Repairs & Service: If you are currently renting and need servicing or replacement of equipment, request the after-sales or service department.
- General Inquiries / Quotes: If you’re just exploring equipment options, contact the general enquiries department via the main phone or email.
Escalation Options
If you experience any issues with Rent 2 Recover—such as non-delivery, poor service or faulty equipment—you may consider these steps:
- Contact the company directly: Ask to speak with a manager or supervisor to resolve the matter.
- Request evidence of contract and delivery terms: Ensure you have the rental or purchase agreement in writing.
- Alternative dispute resolution: If the company is a member of any equipment rental association or industry body, you may escalate via that body. (No specific body was identified in the publicly listed details.)
- Consumer protection route: If necessary, you may contact the National Consumer Commission (NCC) in South Africa or seek legal advice for your situation.
Summary
For Rent 2 Recover, the verified main contact channel is 067 328 5525 and email info@rent2recover.co.za, through their website rent2recover.co.za. While a physical address isn’t publicly listed, they operate a delivery-to-door service. Have your equipment details and delivery requirements ready when you call or write, and use the appropriate department depending on whether you’re renting, purchasing or servicing equipment. If issues arise, escalate internally before considering formal complaint channels.
The information above is accurate as of the time of writing according to the company’s official web pages.