Rhino WoodContact Details

Overview

This guide compiles verified Rhino Wood contact details gathered from credible South African sources. It focuses on Rhino Wood (Pty) Ltd, a manufacturer of thermally- and chemically-modified timber products, including decking, cladding and related wood solutions. All phone numbers, email addresses and physical addresses referenced below have been sourced from public business listings and trade directories, and are cited inline for transparency.

Rhino Wood – Company Profile

Rhino Wood (Pty) Ltd is a South African business specialising in modified wood products for exterior use. Multiple business directories identify the company as operating primarily from the Western Cape and Mpumalanga, supplying both local and export markets. For example, Cylex South Africa lists Rhino Wood as a wood manufacturer in the Western Cape, while MysourcingGuide lists it in Nelspruit, Mpumalanga under the same company name and product category (“wood decking,” “timber trading”) with direct contact details for the same entity.

Primary Rhino WoodContact Details

Head Office / Sales Contact (Western Cape)

Several reputable directories carry consistent information for a Western Cape contact point:

Telephone:
+27 44 111 0015
This number appears on a South African business listing for Rhino Wood on Cylex South Africa, which describes Rhino Wood (Pty) Ltd as a wood manufacturer and provides this landline as a primary contact.
Physical Area:
Western Cape, South Africa
The same Cylex listing for Rhino Wood (Pty) Ltd identifies the company as located in the Western Cape province, although it does not publish a full street address.

Because this listing is an industry-oriented directory and clearly names “Rhino Wood (Pty) Ltd” with a dedicated landline, it is a reliable starting point for general sales and product enquiries.

Nelspruit / Mpumalanga Contact

Another credible source, MysourcingGuide, lists Rhino Wood with a more detailed contact profile tagged to Nelspruit:

Telephone:
+27 13 752 2633
Identified on MysourcingGuide’s Rhino Wood supplier page as the main telephone number for Rhino Wood, associated with wood decking, timber trading and related products.
Email:
info@rhinowood.co.za
Also listed on the MysourcingGuide Rhino Wood profile as the general contact email address for the company.
Location / City:
Nelspruit, Mpumalanga, South Africa
The same MysourcingGuide entry specifies Nelspruit as the city where Rhino Wood operates.

This Mpumalanga listing suggests Rhino Wood either maintains an office or representative function in Nelspruit, or that the company’s registration/operations are associated with that region.

Website

The business directories above reference a dedicated domain for Rhino Wood:

Website:
https://www.rhinowood.co.za
This URL is referenced on the MysourcingGuide Rhino Wood supplier listing as the company’s official website.

Because the live website content may change from time to time, always confirm current contact and product details on the site itself before visiting or placing large orders.

How to Use These Rhino WoodContact Details

When to Call Rhino Wood

Use the published phone numbers for time‑sensitive or complex questions:

Sales & Product Queries
Call the Western Cape landline +27 44 111 0015 (from the Cylex Rhino Wood listing) or the Nelspruit number +27 13 752 2633 (from MysourcingGuide) when you need:
- Availability and lead times for decking, cladding or other modified timber products
- Pricing structures or volume discounts
- Clarification on timber specifications, treatment processes, or warranties
- Guidance on which Rhino Wood product suits your specific application (e.g. pool decks, façades)

What to prepare before calling:

Project type (residential deck, commercial façade, boardwalk, etc.)
Approximate square metres or running metres required
Location of the project (for logistics / delivery)
Any technical requirements (fire performance, exposure class, etc.)

When to Email Rhino Wood

For documented communication, quotes and attachments, email is preferable:

General enquiries / quotations / technical documents:
Use info@rhinowood.co.za (as listed on MysourcingGuide).

Email is particularly useful for:

Requesting formal quotations and pro forma invoices
Sending project drawings, take‑off schedules or BOQs
Asking for product datasheets, installation guidelines or maintenance manuals
Following up on previous telephone discussions with written confirmation

When emailing, include:

Your company details and VAT number (if applicable)
Full contact information
Delivery address and required timelines
Clear subject lines (e.g. “Quote request – 120 m² Rhino Wood decking – Cape Town”)

Using the Website

The domain rhinowood.co.za (as referenced on MysourcingGuide) should be used to:

Check updated product ranges and specifications
Download available brochures or data sheets
Look for any updated phone numbers or new regional agents
Confirm business hours and potential closures (e.g. holidays, annual shutdown)

Which Department or Contact Point to Use

Based on the nature of published details from Cylex and MysourcingGuide, Rhino Wood appears to use centralised contacts rather than clearly segmented departmental numbers. A practical way to route your query is:

1. General & Sales Enquiries

Preferred channels:
- Phone: +27 44 111 0015 (Western Cape)
- Phone: +27 13 752 2633 (Nelspruit)
- Email: info@rhinowood.co.za

Use these for pricing, availability, product suitability, and account opening enquiries.

2. Technical Support

While there is no distinct technical-support number in the public listings, you can:

Email info@rhinowood.co.za with “Technical query” in the subject line, including drawings or photos.
Call either listed number and ask to speak to a technical representative or someone familiar with installation guidelines and performance data.

3. Orders, Logistics and Deliveries

Once you have an account or an active quotation, use the same central contacts to:

Confirm order status and expected dispatch dates
Clarify delivery points, access issues and offloading arrangements
Resolve discrepancies between ordered and delivered quantities

Where possible, refer back to any order or quote reference number in your emails.

Practical Tips for South African Customers

Confirm business hours:
As neither Cylex nor MysourcingGuide publish trading hours, phone early in the weekday (08:00–16:00 typical in South Africa) and verify office times for future reference.
Use email for records:
For professional projects, always follow phone discussions with an email to info@rhinowood.co.za summarising agreements, delivery dates and prices.
Check for updated details:
Contact information may change; periodically confirm numbers and addresses via the official domain referenced by MysourcingGuide.

Escalation and Complaints

No independent ombudsman or dispute channel specific to Rhino Wood is listed on the sources used here. If you have a service or product issue:

First escalate internally:
- Email info@rhinowood.co.za with a clear subject line such as “Complaint – Order [number]” and include photos, delivery notes and correspondence.
- Call +27 44 111 0015 or +27 13 752 2633 (from Cylex and MysourcingGuide) and request a senior manager or director if the matter is urgent or unresolved.
If unresolved after reasonable attempts:
- For contractual or quality disputes, you may consider general South African consumer channels (such as provincial consumer affairs offices) or legal advice. These are not specific to Rhino Wood, and you should retain all written records and proof-of-purchase.

Summary of Verified Rhino WoodContact Details

From the cited directories, the following Rhino WoodContact details are currently publicly available:

Company: Rhino Wood (Pty) Ltd
Telephone 1 (Western Cape): +27 44 111 0015 – as listed on Cylex South Africa
Telephone 2 (Nelspruit): +27 13 752 2633 – as listed on MysourcingGuide
Email: info@rhinowood.co.za – from MysourcingGuide
Location references: Western Cape (from Cylex); Nelspruit, Mpumalanga (from MysourcingGuide)
Website: https://www.rhinowood.co.za – cited on MysourcingGuide’s Rhino Wood profile

Always verify details on the official website before visiting or placing large orders, as companies can update their contact information without prior notice.

Rhino Wood Contact Details