Contact Details

Sabc Contact Details

SABC Contact Details

Overview

The South African Broadcasting Corporation (SABC) is South Africa’s public broadcaster, operating television, radio, and digital platforms. Below are verified, up‑to‑date SABC contact details, drawn from official SABC pages and reputable South African directories, along with guidance on which contact point to use for different queries.

Main SABC Head Office Contact Details

SABC Auckland Park (Head Office) – General Enquiries

The SABC’s main operational base is in Auckland Park, Johannesburg.

The SABC does not publish a single, centralised switchboard number on the corporate home page; instead, numbers are provided per service or unit (licensing, TV, radio stations, etc.), as shown below.

When to use the head office address
Use the Auckland Park address or postal bag for formal written correspondence, legal notices, tender submissions (when specified in a tender document), and high‑level corporate communication. Always check the specific document or unit you are dealing with to ensure you have the correct addressee and reference number.

SABC TV Licence Contact Details

Most public queries relate to TV licence billing, arrears, and account changes. These details are officially published on the SABC TV Licence site.

SABC TV Licence – General Enquiries

How to use these TV licence contact details

Typical reasons to contact SABC TV Licences include:

  • Balance enquiries and payment arrangements
  • Change of address or personal details
  • Ownership transfers (e.g., when selling or buying a TV)
  • Closing a TV licence (e.g., if you no longer own a TV)
  • Business and dealer TV licence queries

Tips before you call or email:

  1. Have your TV licence account number and ID number handy.
  2. For email queries, include:
    • Full name and ID number
    • TV licence account number
    • Contact phone number
    • Clear description of your query and any supporting documents (e.g., proof of payment, sale agreement).

Use the phone line for urgent matters such as disconnection threats or immediate clarification on amounts due. Use email or post for formal disputes, supporting documents, or proof of payment.

SABC Listener & Viewer Services

For programming questions, complaints about content, or signal issues, SABC offers specific contact points.

SABC Viewer and Listener Services – Television

The SABC News contact page also notes engagement via their digital channels for news‑related content issues.

When to use this contact
Use this for:

  • Complaints about SABC TV news coverage or accuracy
  • Requests for corrections or right of reply for news items
  • Feedback on SABC TV news bulletins and current affairs shows

For non‑news programme complaints (drama, entertainment, etc.), SABC often directs viewers through show‑ or channel‑specific contact points on the respective channel pages within sabc.co.za.

SABC Radio Station Contact Details (Examples)

Each SABC radio station maintains its own contact details. Below are some key examples; use the station‑specific pages for the latest phone numbers and emails.

Ukhozi FM

  • Website
    https://www.ukhozifm.co.za (official Ukhozi FM site)

  • General contact details
    The Ukhozi FM “Contact Us” page provides email forms and specific contact options for the station and is accessible via the main menu on the official site (Ukhozi FM contact page, as linked from the station homepage).

When to contact Ukhozi FM directly

  • Competitions and on‑air promotions
  • Programme‑specific comments or complaints
  • Community announcements handled at station level
  • Advertising slots on Ukhozi FM

Metro FM

Metro FM’s contact forms and departmental details (sales, programming, etc.) are accessible via the contact/“About” sections of the site, as referenced on the Metro FM home page.

Use Metro FM’s station contact details for:

  • Show‑related feedback
  • Music submissions (per their stated policy)
  • Sponsorships and promotions
  • Advertising on Metro FM

For any SABC radio station (RSG, Lesedi FM, Thobela FM, etc.), start at the SABC Radio section on sabc.co.za and navigate to the station’s own site and contact page.

SABC Corporate & Business Units

Advertising and Commercial Sales

Advertising across SABC TV, radio, and digital platforms is generally handled through SABC Commercial Enterprises.

  • Information and contact channel
    Details and contact forms are accessible via the Commercial/Advertising sections of the SABC site; for example, the SABC indicates corporate and commercial information through its main portal at sabc.co.za.

When dealing with advertising:

  1. Prepare your campaign objectives, target audience, and budget range.
  2. Indicate which platforms (TV, specific radio stations, digital) you are interested in.
  3. Ask for available rate cards or media kits if they are not already downloadable.

Because rate cards and sales contacts change frequently, always rely on the most recent contact links on the relevant SABC or station site.

SABC Ombudsman, Complaints & Escalations

Broadcasting Complaints via BCCSA

For content‑related complaints that are not resolved directly with the SABC, South African viewers and listeners can escalate to the Broadcasting Complaints Commission of South Africa (BCCSA).

The BCCSA outlines how to submit a complaint about broadcasting content on its official “Complaints” page, including time frames and procedural requirements.

When to escalate to the BCCSA

  • You believe SABC programming breached the broadcasting Code of Conduct (e.g., fairness, accuracy, harmful content).
  • You have first raised the issue directly with SABC (e.g., via station or SABC News contacts) and are unsatisfied with the response.
  • You can specify:
    • Date and time of the broadcast
    • Channel or station
    • Programme name
    • Detailed description of your complaint

Practical Guidance: Choosing the Right SABC Contact

Use the following as a quick guide:

  • TV Licence issues
    Use the numbers, email, and address on the official SABC TV Licence contact page for all account, billing, and licence‑status queries.

  • News content complaints or feedback
    Use the SABC News email address published on the SABC News contact page.

  • Radio or TV programme‑specific issues (non‑news)
    Go to sabc.co.za, choose the relevant channel or station (e.g. Ukhozi FM, Metro FM), and use its Contact Us page.

  • Corporate, legal, or tender‑related correspondence
    Use the Auckland Park postal address, e.g. Private Bag X1, Auckland Park, 2006, as reflected in official SABC tender documents such as the RFP HR 2023F – GDF REQ, unless that document specifies a different address.

  • Escalations about broadcast content
    If SABC’s internal channels do not resolve the issue, follow the procedure set out by the BCCSA for formal complaints.

By using these verified SABC contact details correctly and preparing the right information in advance, South African viewers, listeners, and businesses can resolve issues faster and ensure their queries reach the right department.

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