Contact Details

Sace Registration Contact Details

Sace Registration Contact Details

Overview

The South African Council for Educators (SACE) is the professional council that manages educator registration, professional development, and ethical standards in South Africa. If you need help with SACE registration—whether you are a new graduate, a foreign-qualified teacher, or an educator updating your status—having accurate, verified SACE registration contact details is essential.

Below is a consolidated guide to SACE’s official contact details, how to use them effectively, and which channels to use for different types of registration queries.

Main SACE Registration Contact Details

Head Office – Centurion (National Office)

The SACE Head Office in Centurion handles national registration matters, including new registrations, updates, and general registration queries.

Physical address (Head Office – Centurion)
South African Council for Educators
261 West Avenue
Centurion
Gauteng, 0046
(Source: SACE Contact Us page)

Postal address (Head Office)
SACE
Private Bag X127
Centurion
0046
(Source: SACE Contact Us page)

Head Office telephone and fax
– Tel: +27 (0)12 663 9517
– Fax: 012 663 9238
(Source: SACE Contact Us page)

General email contacts
– General enquiries: info@sace.org.za
– Complaints: complaints@sace.org.za
– Professional development: cpd@sace.org.za
(Source: SACE Contact Us page)

Use the Head Office contact details for national registration queries, confirmation of registration, and policy-related questions.

Dedicated SACE Registration Email and Phone Contacts

For many registration issues, SACE encourages use of dedicated registration channels rather than the generic address.

Registration-Specific Email Addresses

From the SACE “Contact Us” and registration support details:

Use these addresses for:

  • Application status (new or renewal)
  • Problems uploading documents to the SACE e-Services system
  • Queries about foreign qualification assessments and required documents

Registration Telephone Support

While SACE does not list a single central “registration hotline”, registration queries are handled via the Head Office number:

You can ask the switchboard to direct you to the Registration Division or to the unit handling Foreign Qualified Educators, depending on your query.

SACE Provincial Offices and Satellite Registration Contacts

SACE has satellite and provincial offices to support registration and professional matters closer to where educators live and work. Registration applications and document submissions are often accepted at these offices.

1. SACE KwaZulu‑Natal Provincial Office

Physical address
SACE KwaZulu‑Natal Provincial Office
Durban Teachers’ Centre
301 Currie Road
Berea, Durban
4001
(Source: SACE KZN Provincial Office contact details)

Email
kznprovincial@sace.org.za
(Source: SACE KZN Provincial Office contact details)

Telephone
Tel: 031 274 3739 / 031 274 3740
(Source: SACE KZN Provincial Office contact details)

Use this office for:

  • Submitting registration applications in KZN
  • Checking progress of provincial submissions
  • Local support for online registration and document queries

2. SACE Eastern Cape Provincial Office

Physical address
SACE Eastern Cape Provincial Office
Co-operative Governance and Traditional Affairs (COGTA) Building
Bisho
Eastern Cape
(Source: SACE Eastern Cape Provincial Office details)

Email
ecprovincial@sace.org.za
(Source: SACE Eastern Cape Provincial Office details)

Telephone
Tel: 040 608 4442 / 040 608 4443
(Source: SACE Eastern Cape Provincial Office details)

Use this office if you are based in the Eastern Cape and need help with:

  • Registration submissions and document queries
  • Verification or collection of SACE certificates where required

3. SACE Free State Provincial Office

Physical address
SACE Free State Provincial Office
Teacher Development Centre
Elizabeth Street
Willows, Bloemfontein
9301
(Source: SACE Free State Provincial Office details)

Email
fsprovincial@sace.org.za
(Source: SACE Free State Provincial Office details)

Telephone
Tel: 051 447 0044 / 051 447 0046
(Source: SACE Free State Provincial Office details)

Contact this office for provincial registration support anywhere in the Free State.

4. SACE Limpopo Provincial Office

Physical address
SACE Limpopo Provincial Office
114 Biccard Street
Polokwane
0699
(Source: SACE Limpopo Provincial Office details)

Email
lpprovincial@sace.org.za
(Source: SACE Limpopo Provincial Office details)

Telephone
Tel: 015 291 4147 / 015 291 4148
(Source: SACE Limpopo Provincial Office details)

5. SACE Western Cape Satellite Office

Physical address
SACE Western Cape Satellite Office
Cape Teaching and Leadership Institute (CTLI)
Kellogg Road, Kuils River
Western Cape
(Source: SACE Western Cape satellite contact details)

Email
wcsatellite@sace.org.za
(Source: SACE Western Cape satellite contact details)

Telephone
Tel: 021 900 5723 / 021 900 5724
(Source: SACE Western Cape satellite contact details)

This office offers support services to educators in the Western Cape, including registration assistance.

6. SACE North West Provincial Office

Physical address
SACE North West Provincial Office
Unit 2 & 3, SEDA Building
Cnr OR Tambo & Margaretha Prinsloo Street
Mafikeng
(Source: SACE North West Provincial Office details)

Email
nwprovincial@sace.org.za
(Source: SACE North West Provincial Office details)

Telephone
Tel: 018 381 4891 / 018 381 4892
(Source: SACE North West Provincial Office details)

7. SACE Mpumalanga Provincial Office

Physical address
SACE Mpumalanga Provincial Office
Samora Machel Drive
Middelburg
(Source: SACE Mpumalanga Provincial Office details)

Email
mpprovincial@sace.org.za
(Source: SACE Mpumalanga Provincial Office details)

Telephone
Tel: 013 243 9707 / 013 243 9708
(Source: SACE Mpumalanga Provincial Office details)

8. SACE Northern Cape Provincial Office

Physical address
SACE Northern Cape Provincial Office
Northern Cape Department of Education Building
Ebenhaezer Street
Kimberley
(Source: SACE Northern Cape Provincial Office details)

Email
ncprovincial@sace.org.za
(Source: SACE Northern Cape Provincial Office details)

Telephone
Tel: 053 833 0122 / 053 833 0123
(Source: SACE Northern Cape Provincial Office details)

Online SACE Registration and Website

Official Website

The official website provides:

SACE e-Services (Online Registration Portal)

The SACE e-Services system allows applicants to:

  • Apply for new registration
  • Upload supporting documents
  • Track the status of their applications

Access is via the main site under the e-Services section: SACE e-Services portal.
For technical or account issues, use eservices@sace.org.za as listed on the same page.

How to Use SACE Registration Contact Details Effectively

1. Before You Call or Email

Prepare the following to speed up your query:

  • ID/passport number
  • SACE registration number (if already registered)
  • Date of application and any reference number from the e-Services system
  • Type of registration (e.g., initial registration, re-registration, foreign-qualified)

Having these details ready will help the SACE call operator or provincial official find your record quickly.

2. Choosing the Right Channel

  • Email registration@sace.org.za for:
    • General registration questions
    • Clarification on required documents
    • Follow-ups on application status
  • Email foreignreg@sace.org.za for:
  • Use provincial office emails and phones if:
    • You submitted documents at a provincial or satellite office
    • You need region-specific support or an appointment
  • Phone the Centurion Head Office if:

3. Typical SACE Registration Queries

You can use these SACE registration contact details for:

  • Checking how long registration will take and current turnaround times
  • Confirming whether your application and documents were received
  • Updating personal details (name changes, contact details) in your SACE record
  • Queries about payment of registration fees and proof of payment
  • Requesting duplicate or re-issued SACE certificates

When to Use Which SACE Department or Contact

Registration Division

Best channel: registration@sace.org.za or Head Office phone
Use for:

  • New educator registrations
  • Re-registration after a lapse
  • Status checks for pending applications

Foreign Qualified Educators Unit

Best channel: foreignreg@sace.org.za
Use for:

Continuing Professional Teacher Development (CPTD)

While not strictly registration, CPTD is linked to SACE professional status.

Use for:

  • CPTD points, activities and providers
  • Professional development compliance queries

Complaints or Misconduct (If Related to Registration Issues)

If your concern is not just an administrative delay but involves potential misconduct or procedural unfairness, SACE provides a complaints channel:

Escalation Options for Unresolved SACE Registration Issues

1. Escalating Within SACE

If your email to the standard registration contacts has not been resolved within a reasonable period:

  1. Follow up via the same email thread with your reference numbers.
  2. Call the Head Office switchboard (+27 12 663 9517) and ask to speak with:
    • The Registration Manager or
    • A senior official in the Registration Division.

Record the names, dates, and outcomes of these interactions for future reference.

2. External Escalation (Broader Education or Government Channels)

While SACE is the statutory body for educators, registration problems might sometimes need broader intervention, for example via:

  • Provincial education departments (for appointment and employment matters that rely on SACE registration).
  • In severe cases involving maladministration or failure by a public body to act, educators could consider approaching the Public Protector of South Africa, whose contact details are listed on the official Public Protector website.

These external avenues should generally be used only after you have fully used SACE’s own complaint and escalation channels.

Summary: Key SACE Registration Contact Details

  • Head Office (Centurion)
    261 West Avenue, Centurion, 0046
    Tel: +27 12 663 9517
    Email (general): info@sace.org.za
    Email (registration): registration@sace.org.za
    Website: https://www.sace.org.za
    (Source: SACE Contact Us)

  • Foreign-qualified educator registration
    Email: foreignreg@sace.org.za
    (Source: SACE Foreign Qualified Educators)

  • Online registration / e-Services support
    Email: eservices@sace.org.za
    (Source: SACE e-Services)

  • Provincial & satellite offices
    Dedicated phone numbers, addresses and emails for KZN, Eastern Cape, Free State, Limpopo, Western Cape, North West, Mpumalanga and Northern Cape are available and verified on the respective pages under SACE’s Contact and Provincial Offices sections on the official site: SACE Contact and Provincial Offices.

Using these verified SACE registration contact details and selecting the correct department or office will significantly improve the speed and effectiveness of resolving your SACE registration queries.