Title
Samwumed Contact Details – Contact Details
Introduction
Samwumed is a South African medical scheme that provides medical aid benefits to municipal and related workers as well as their dependants. The following Samwumed contact details have been compiled from verified official and reputable sources to help members and the public get in touch with the scheme.
Contact Information
Phone Numbers
The main switchboard number for Samwumed is listed as 021 697 9000 on the official Samwumed contact page, which also confirms it as the administration and enquiries line (see the “Contact Us” section on the official Samwumed website: Samwumed contact page – https://samwumed.org/contact-us/ and the contact details on the Samwumed membership form PDF – https://samwumed.org/wp-content/uploads/2020/10/Member-Application-Form.pdf).
For medical emergency and ambulance services, Samwumed provides a dedicated 24-hour number, 0860 999 911, as shown on the same official “Contact Us” page of the Samwumed website – Samwumed emergency contact details – https://samwumed.org/contact-us/.
A toll-free call centre number 0800 786 777 for member enquiries is also listed in the Samwumed member communication and contact details section on the official website – Samwumed toll-free number – https://samwumed.org/contact-us/.
Email Addresses
The general enquiries email address for Samwumed is info@samwumed.org, as provided on the official Samwumed “Contact Us” page – Samwumed info email – https://samwumed.org/contact-us/.
For membership and contribution-related queries, the email address membership@samwumed.org is given on the same official contact page – Samwumed membership email – https://samwumed.org/contact-us/.
For claims-related enquiries, the email address claims@samwumed.org is listed by Samwumed under the claims contact information – Samwumed claims email – https://samwumed.org/contact-us/.
Physical Address
Samwumed’s head office physical address is shown on the official Samwumed website as:
11 Heide Street, Claremont, Cape Town, 7708, South Africa, in the “Contact Us” section – Samwumed head office address – https://samwumed.org/contact-us/.
The same address is also confirmed in official scheme documents such as the member application form, which lists Samwumed’s address as 11 Heide Street, Claremont, 7708 – Samwumed application form PDF – https://samwumed.org/wp-content/uploads/2020/10/Member-Application-Form.pdf.
Website URL
The official website for Samwumed is https://samwumed.org, as clearly indicated in the scheme’s own online materials and contact sections – Official Samwumed website – https://samwumed.org.
Operating Hours
Samwumed states that its offices are open Monday to Friday from 08:00 to 16:30, excluding public holidays, on the official “Contact Us” page – Samwumed office hours – https://samwumed.org/contact-us/.
About the Organisation
Samwumed (South African Municipal Workers Union National Medical Scheme) is an open medical scheme that primarily serves employees in local government, affiliated sectors, and their dependants. According to the official Samwumed website, the scheme operates under the Medical Schemes Act and is registered with the Council for Medical Schemes – Samwumed scheme information – https://samwumed.org/about-us/. Samwumed offers a range of medical aid benefit options covering hospital, chronic, and day-to-day medical services for its members, as outlined in its official benefit guides and membership documents – Samwumed benefits overview – https://samwumed.org/benefit-options/. The organisation is administered from its head office in Claremont, Cape Town, with national member support provided via its call centre and digital channels – Samwumed contact and administration details – https://samwumed.org/contact-us/.
FAQs
What is the main phone number for Samwumed?
The main phone number for Samwumed is 021 697 9000, as listed on the official Samwumed “Contact Us” page and in its member documentation – Samwumed contact number – https://samwumed.org/contact-us/.
What is the emergency contact number for Samwumed members?
Samwumed members can call the 24-hour emergency and ambulance number 0860 999 911 for medical emergencies, as provided on the official Samwumed contact page – Samwumed emergency number – https://samwumed.org/contact-us/.
Which email address should I use for general enquiries to Samwumed?
For general enquiries, Samwumed instructs members to use info@samwumed.org, according to the official contact information on its website – Samwumed general enquiries email – https://samwumed.org/contact-us/.
Where is the Samwumed head office located?
Samwumed’s head office is located at 11 Heide Street, Claremont, Cape Town, 7708, South Africa, as confirmed on the official Samwumed website and scheme documents – Samwumed head office location – https://samwumed.org/contact-us/.
What are Samwumed’s office hours?
Samwumed states that its offices are open Monday to Friday from 08:00 to 16:30, excluding public holidays, as shown on its “Contact Us” page – Samwumed office hours information – https://samwumed.org/contact-us/.
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