Super Group is a South African logistics and mobility group with its head office in Sandton, Johannesburg.
Its operating businesses trade under their own names, covering supply chain, dealerships and fleet services, and each holds its own customer records.
A query about a specific consignment belongs to the operating company named on your paperwork. The waybill or delivery note carries that name and the consignment number, and the group head office cannot trace a load without both.
This page covers how to contact Super Group in South Africa. The details below were taken from the official Super Group contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Super Group and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Super Group contact numbers
These routes were verified against the official Super Group contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Head office | +27 11 523 4000 |
| Super Park Distribution Centre | +27 11 387 3400 |
The head office is at 27 Impala Road, Sandton, with the postal address Private Bag X9973, Sandton, 2146.
Super Group’s operating businesses trade under their own names, covering supply chain, dealerships and fleet services. A query about a specific consignment or vehicle belongs to the operating company named on your paperwork, not to the group head office, which cannot trace a load.
Self-service options before you call
- Check the official site at supergroup.co.za, which carries the current contact details and any online enquiry form.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Deliveries that do not arrive
- The seller is responsible until delivery. Risk passes to you on delivery, not on dispatch, so a parcel lost in transit is the seller’s problem rather than yours.
- Get the waybill or tracking number. Nothing can be traced without it, and a seller who cannot produce one may not have shipped.
- Photograph damaged packaging before opening it, and note the damage on the delivery note before signing.
- Signing for a parcel is not accepting the contents. You may still reject goods that turn out to be damaged or wrong.
- Set a deadline in writing. If no delivery date was agreed, delivery must be within a reasonable time, and a written deadline creates the record for a cancellation.
Unresolved complaints go to the Consumer Goods and Services Ombud on 0860 000 272. If the courier is the problem rather than the seller, the seller still owes you the goods and must pursue the courier itself.
Complaints and escalation
If a first call does not resolve the matter, escalate through the company’s own published enquiry route. A listed company’s shareholder and governance matters go through the company secretary named in its annual report, and an ethics or fraud concern goes to the independently operated hotline the company publishes for that purpose.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most corporate complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Super Group contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Super Group.
- Reach Super Group through the official site at supergroup.co.za rather than through a number in a search advert or a social media reply.
- Super Group will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Super Group contact number?
The routes are listed in the table above, with what each one is for. The main route is +27 11 523 4000. Confirm it on supergroup.co.za before relying on it, since numbers are changed from time to time.
How do I know a Super Group number is genuine?
Check it against the official site at supergroup.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Super Group, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official Super Group source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.