Absa Insurance Claims

Absa Insurance claims contact details

This section contains the Absa Insurance claims contact details to assist you with submitting a claim or making an enquiry.

General Absa Insurance Claims:
Tel: 0860 112 229
Email: aicdd@absa.africa^[1]

Credit Protection Claims:
Tel: 0860 227 253
Email: creditlifeclaims@absa.co.za^[1][4]

Absa Life insurance claims:
Tel: 0860 227 253
Email: lifeclaims@absa.co.za^[1][7]

Homeowners Comprehensive Insurance Claims:
Tel: 0860 100 876
New Claims Email: hocclaims@absa.co.za
Existing Claims Email: claimsinfo@absa.africa^[3][5]

Absa idirect Claims:
Tel: 0860 20 21 22 (Option 2 for Claims/Customer Service Department)
Email: idirectFNOL@absa.co.za^[1][5]

Activate by Absa (Product queries and claims):
Tel: 0860 222 762
Email: activateadmin@absa.africa^[1][5]

Mechanical Warranty, Tyre, Rim, Scratch & Dent Claims:
Claims Centre Hotline: 0861 666 488
Email: CustomerCare@za.innovation-group.com^[1]

Alternatively, you can register and track your claim online via the Absa Insurance self-service portal^[8].

References

• [1] Absa Insurance Company – Dealerfloor (PDF)
• [4] We can help you submit a claim – Absa
• [7] Contact us to submit a life insurance claim – Absa
• [3] Homeowners Comprehensive Insurance FAQs – Absa
• [5] How to submit a claim for your insurance – Absa
• [8] Insurance self-service portal