DStv insurance contact details
This section contains the DStv insurance contact details to help you find the relevant information.
You can contact DStv insurance through several channels, including telephone, email, and physical addresses. The main contact number for DStv insurance queries is 011 369 4000[3][5]. For email correspondence regarding claims or general insurance matters, use dcc@multichoice.co.za[3][5].
For written complaints, label your correspondence as “Device Insurance Policy Complaint” and submit it in writing, either at a DStv Walk-in Centre or via the email address provided above[1].
Physical addresses relevant to DStv insurance include:
- Quadrant 2, The Centenary Building, 30 Meridian Drive, Umhlanga New Town Centre, 4319[1]
- PO Box 1498, Umhlanga Rocks, Durban, 4320[1]
- DStv Service Centres – find the closest one in your area for walk-in support[1]
If your premium was paid in cash or for verification purposes, you may also refer to the details provided on your receipt, which includes your customer or policy number[3].
For self-service options, policy management, and viewing notifications, you can use the DStv Self Service portal or the MyDStv app[5].