Midrand, in Gauteng, is a centre of the South African commercial vehicle industry.
A breakdown on a commercial vehicle is a load problem before it is a vehicle problem. Tell the call centre what the vehicle is carrying and where it is, because that changes the response sent.
A refrigerated or hazardous load raises the priority. Say so immediately rather than working through the standard questions, because the clock on a reefer load is measured in hours.
This page covers how to contact Hino South Africa in South Africa. The details below were taken from the official Hino South Africa contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Hino South Africa and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Hino South Africa contact numbers
These routes were verified against the official Hino South Africa contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Roadside assistance, local | 0800 022 600 |
| Roadside assistance from outside South Africa | +27 11 799 1640 |
| 24 hour call centre | 0800 878 257 |
| Motor Industry Ombudsman of South Africa | 010 590 8378 |
A breakdown on a commercial vehicle is a load problem before it is a vehicle problem. Tell the call centre what the vehicle is carrying and where, because a refrigerated or hazardous load changes the priority and the type of response sent.
Self-service options before you call
- Check the official site at hino.co.za, which carries the current contact details and any online enquiry form.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Late birth registration, and why it gets harder
- Within thirty days is simple; after that it is a late registration, with additional proof, an interview and sometimes further evidence required.
- The older the person, the harder it gets. A late registration for an adult may require school records, clinic records, affidavits from witnesses and in some cases DNA evidence.
- Without registration there is no identity document, and without that there is no bank account, no matric certificate in your own name, no grant and no formal employment. The consequences compound.
- Both parents’ details are recorded where possible. A father’s details require his consent and presence, or a subsequent process, and registering without them creates work later.
- A first birth registration is free. Replacement certificates carry a gazetted fee, paid at the office and receipted.
Rural districts see the most late registrations, and Home Affairs runs periodic campaigns to clear them. Asking the office when the next campaign is can be worth the wait.
Complaints and escalation
If a first call does not resolve the matter, escalate through the business’s own management first, in writing. Unresolved motor complaints go to the Motor Industry Ombudsman of South Africa on 010 590 8378, free of charge, and it covers new and used vehicles, servicing, repairs and fitment alike.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most motor industry complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Hino South Africa contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Hino South Africa.
- Reach Hino South Africa through the official site at hino.co.za rather than through a number in a search advert or a social media reply.
- Hino South Africa will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Hino South Africa contact number?
The routes are listed in the table above, with what each one is for. The main route is 0800 022 600. Confirm it on hino.co.za before relying on it, since numbers are changed from time to time.
How do I know a Hino South Africa number is genuine?
Check it against the official site at hino.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Hino South Africa, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official Hino South Africa source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.