Debonairs Pizza Phoenix Plaza Contact Details

To contact Debonairs Pizza Phoenix Plaza, call 0861 374 992 (National customer care). Debonairs Pizza does not publish a separate switchboard number for every restaurant branch, so the reliable route is the national Debonairs Pizza contact line, together with the official store finder that lists the details held for each individual location.

Debonairs Pizza Phoenix Plaza contact details at a glance

What it is for	Contact
National customer care	0861 DPIZZA (0861 374 992)

ContactDetails.co.za is an independent directory, not Debonairs Pizza, and cannot access, change or act on your account. The number above is a routing aid so you reach the right official channel quickly.

Reaching the Phoenix Plaza branch

For the Phoenix Plaza location specifically, use the official Debonairs Pizza store finder. The finder is maintained by Debonairs Pizza, so the address, trading hours and any direct number shown there are the current official records for that store. That matters because branch numbers change hands, and numbers republished on third-party directories are frequently out of date or belong to a business that has since closed.

No direct phone number for this branch has been published here, because Debonairs Pizza does not centrally publish branch level numbers, and republishing one from an unofficial listing is exactly how people end up calling a number that no longer belongs to the business.

Ways to reach Debonairs Pizza before you call

• The official Debonairs Pizza finder, for trading hours and the details held for a specific location.
• The official site at debonairspizza.co.za, which carries the current customer care details and any online enquiry form.
• Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.

What to have ready when you call Debonairs Pizza

• The name and location of the branch or service you are calling about.
• Your account, order or reference number if you already have one.
• The identity document or account holder details, since most South African providers verify who you are before discussing an account.
• Dates, amounts and any error message exactly as it appeared.
• A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.

How to complain to Debonairs Pizza

If a first call does not resolve the matter, escalate through the brand’s customer care line first.

Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most hospitality complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.

How to spot a fake Debonairs Pizza number

Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Debonairs Pizza.

• Reach Debonairs Pizza through the official site at debonairspizza.co.za rather than through a number in a search advert or a social media reply.
• Debonairs Pizza will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
• Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
• If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.

Other hospitality contact pages

For other restaurants and leisure brands, browse the hospitality and leisure contact pages. For ombud and regulator routes beyond Debonairs Pizza, see the complaints and escalation contact pages.

Frequently asked questions

What is the Debonairs Pizza Phoenix Plaza contact number?

The national customer care line is 0861 DPIZZA (0861 374 992). Debonairs Pizza does not publish a separate switchboard number for the Phoenix Plaza branch, so that line is the reliable route.

What is the direct number for the Phoenix Plaza branch?

None has been published here, because Debonairs Pizza does not centrally publish branch level numbers and unverified contact details are not republished. Check the official store finder for the current record for that location.

How do I know a Debonairs Pizza number is genuine?

A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document. Reach Debonairs Pizza through the official site at debonairspizza.co.za instead.

What should I do if nobody resolves my query?

Ask for the complaint reference and the escalation path on your first call, then follow the brand’s customer care escalation. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.

Can ContactDetails.co.za resolve this for me?

No. ContactDetails.co.za is an independent directory, not Debonairs Pizza, and has no access to your account. Its role is to point you to the correct official channel with the right information in hand.

Is there a cost to calling these numbers?

South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.

Sources

Contact routes were checked against the official Debonairs Pizza source on 20 August 2026. If you find a detail that has changed, the official source is always the authority.