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WNS Recruitment Contact Details
All Business contactsComplaints & escalation
To contact WNS Recruitment, call +27 21 527 6600 (WNS South Africa general enquiries).
To apply for a job at WNS in South Africa, use the WNS South Africa career page on SmartRecruiters, and for other questions call the WNS South Africa general enquiries line on +27 21 527 6600. WNS Global Services is a global business-process-management (BPM) company with South African delivery centres in Cape Town, Centurion and Durban, plus a Port Elizabeth site listed on its careers site.
This page is about working at WNS. It is not about the recruitment consulting that WNS offers to its business clients. For WNS’s other contacts, see the main WNS contact details page.
WNS recruitment contact details at a glance
| Route | Details |
|---|---|
| South Africa job openings and applications (SmartRecruiters) | careers.smartrecruiters.com/WNSGlobalServices144/wns-zaf-career-page |
| WNS careers site (South Africa) | www.wnscareers.com/global-location/south-africa |
| Contact form (Type of Inquiry includes “Careers”) | www.wns.com/about-us/contact-us |
| WNS South Africa general enquiries | +27 21 527 6600 |
| South Africa head office | WNS House, Knowledge Park 2, 2 Heron Crescent, Century City, Cape Town, 7441 |
Official WNS recruitment route
WNS posts its South African vacancies on its SmartRecruiters career page, and you apply online to a specific posting there. The WNS careers site has a “Jobs in South Africa” page that links to it. When the page was checked on 2026-09-26 it showed Cape Town openings such as Collections Team Leader and Call Centre Agent (Senior Associate) roles, and one Centurion role. Openings change, so check the page for current posts.
For career questions that are not about a specific posting, use the contact form on wns.com and choose “Careers” as the Type of Inquiry, or call +27 21 527 6600.
What you need before contacting WNS
Know which location you want to work at. WNS lists these South African delivery centres, all of which give the same general enquiries line, +27 21 527 6600:
- Century City (head office): WNS House, Knowledge Park 2, 2 Heron Crescent, Century City, Cape Town, 7441
- Bellville: Ambition House, 107 Voortrekker Road
- Claremont: Stadium on Main Building, 1 Stegman Rd
- Centurion: Southdowns Ridge Office Park, John Vorster Drive
- Durban: Newlands East and Riverhorse Valley
- Port Elizabeth: BPO Building, Coega IDZ Zone 4
It also helps to know the kind of work on offer. WNS says its South African operation serves financial services, energy and utilities, telecommunications, FMCG, media and entertainment, and travel and leisure clients, including support in African languages. WNS also runs Ucademy (U Academy), which offers learning and development opportunities for South African youth in the BPM sector.
Step-by-step application process
- Go to the WNS careers South Africa page (www.wnscareers.com/global-location/south-africa) and choose Apply or Jobs in South Africa.
- Browse the openings by location, such as Cape Town or Centurion, on the WNS SmartRecruiters page, and apply online to the specific posting.
- For other career questions, use the WNS contact form with Type of Inquiry “Careers”, or call the South African general enquiries line on +27 21 527 6600.
Escalation route
WNS does not publish a separate recruitment escalation line. If you have not heard back about an application, use the contact form with the “Careers” inquiry type or the general enquiries line above. For other employers, browse the business hub or the business directory W listings.
Frequently asked questions
How do I apply for a job at WNS in South Africa?
Apply online to a specific posting on the WNS South Africa career page on SmartRecruiters, reached from the WNS careers “Jobs in South Africa” page.
What is the WNS recruitment contact number?
WNS does not list a separate recruitment number. The South African general enquiries line is +27 21 527 6600.
Where are the WNS offices in South Africa?
WNS has centres in Century City (head office), Bellville and Claremont in Cape Town, plus Centurion, Durban and Port Elizabeth.
Does WNS offer training for young people?
Yes. WNS runs Ucademy (U Academy), which offers learning and development opportunities for South African youth in the BPM sector.
Sources
- WNS Careers, Jobs in South Africa: wnscareers.com/global-location/south-africa, read 2026-09-26
- WNS, South Africa career page: careers.smartrecruiters.com/WNSGlobalServices144/wns-zaf-career-page, read 2026-09-26
- WNS, Careers: wns.com/about-us/careers, read 2026-09-26
- WNS, Contact us: wns.com/about-us/contact-us, read 2026-09-26