Transport & Logistics · Contact details
PostNet Contact Details
The PostNet Call Centre number is 086 767 8638, and you can also email callcentre@postnet.co.za; the head office switchboard in Midrand is 011 207 2900. PostNet Southern Africa is a franchised counter network founded in 1994, offering copy and print, courier, digital, stationery, mailbox and criminal record check services.
PostNet contact details at a glance
| Route | Details |
|---|---|
| PostNet Call Centre | 086 767 8638 |
| Call centre email | callcentre@postnet.co.za |
| Head office switchboard | 011 207 2900 |
| Contact form | postnet.co.za/contact-postnet |
| Store locator | postnet.co.za/stores |
| Head office address | 92 Augrabies Road, Waterfall Office Park, Bekker Road, Midrand 1685 |
Official contact channels
For general queries, PostNet points customers to its call centre on 086 767 8638 or to callcentre@postnet.co.za. The contact page also has an online form for queries or advice.
Head office in Midrand has its own switchboard, 011 207 2900, separate from the call centre line.
Every PostNet store is franchise-owned and has its own number, listed per store on the store locator at postnet.co.za/stores. Enter your address to see the stores closest to you. We also list some stores individually, for example PostNet Midrand, PostNet Paarl and PostNet Potchefstroom.
What PostNet provides
PostNet was founded in 1994 and describes itself as South Africa’s largest privately owned counter network, with over 515 stores nationwide. Each store is franchise-owned. The services PostNet lists are:
- Copy and Print
- Courier
- Digital
- Stationery
- Mailbox
- Criminal Record Check
Address and operating information
PostNet Southern Africa Pty Ltd’s head office is at 92 Augrabies Road, Waterfall Office Park, Bekker Road, Midrand 1685. PostNet does not publish head office or call centre hours on its contact page. For a store’s hours, check the store locator or call the store directly.
Support and escalation routes
Start with the store that handled your parcel, print job or mailbox, using its own number from the store locator. If the store cannot resolve it, contact the PostNet Call Centre on 086 767 8638 or at callcentre@postnet.co.za, or use the contact form. PostNet does not publish a separate escalation line; the head office switchboard on 011 207 2900 is the remaining route.
For other couriers and logistics companies, browse the transport and logistics hub or the transport directory P listings.
For a specific location, see our A to Z list of PostNet stores and branches.
Frequently asked questions
What are the PostNet contact details?
Call the PostNet Call Centre on 086 767 8638 or email callcentre@postnet.co.za. There is also a contact form on postnet.co.za.
What are the PostNet head office contact details?
The head office switchboard is 011 207 2900, and the address is 92 Augrabies Road, Waterfall Office Park, Bekker Road, Midrand 1685.
How do I contact my local PostNet store?
Each store is franchise-owned with its own number. Find it on the store locator at postnet.co.za/stores.
How many PostNet stores are there?
PostNet says it has over 515 stores nationwide.
Sources
- PostNet, Contact PostNet: postnet.co.za/contact-postnet, read 2026-09-26
- PostNet, About: postnet.co.za/about, read 2026-09-26