Automotive · Contact details
Volvo Contact Details
The Volvo Car South Africa contact number is 0800 MY VOLVO (0800 698 6586), or +27 (0) 11 243 8128, and the Customer Relationship Centre email is volvocrc@volvocars.com. Volvo Car South Africa is the local company for Volvo passenger cars, with its head office at Irene Link in Centurion.
Volvo Trucks South Africa and Volvo Buses belong to the Volvo Group, a separate company. Their numbers are listed further down, clearly marked, for truck owners who land here.
Volvo contact details at a glance
| Route | Details |
|---|---|
| Volvo Car South Africa phone | +27 (0) 11 243 8128 |
| 0800 MY VOLVO toll-free / Customer Relationship Centre | 0800 698 6586 |
| Customer Relationship Centre email | volvocrc@volvocars.com |
| Support contact phone (Mon to Fri 8:30 to 16:30) | 0860 007 766 |
| Find a dealer | volvocars.com/za/buy/research/find-a-dealer |
| Book a service | volvocars.com/za/own/service-and-maintenance/ownership-service-request |
| Head office | Irene Link, Building A, 5 Impala Avenue, Doornkloof, Centurion, 0157 |
| Postal address | Private Bag X3, Pierre van Ryneveld, 0045 |
| Volvo Trucks South Africa (Volvo Group, separate company) | +27 11 842 5000 |
| Volvo Action Service (trucks breakdown) | 0860 112212 |
Official contact channels
Volvo Car South Africa’s contact page gives two numbers for general enquiries: the toll-free 0800 MY VOLVO line, 0800 698 6586, and +27 (0) 11 243 8128. Its support page lists a further number, 0860 007 766, open Monday to Friday from 8:30 to 16:30. All three are published by Volvo on its own site.
For written queries, email the Customer Relationship Centre at volvocrc@volvocars.com.
What this organisation provides
Volvo Car South Africa handles the Volvo passenger car brand in South Africa. Sales, test drives and servicing are handled by Volvo dealerships, and Volvo asks you to contact your local dealer for purchasing and test driving requests. Use the find-a-dealer tool on volvocars.com/za, or see our dealer pages for Volvo Fourways, Volvo Menlyn and Volvo Boksburg.
Volvo also has online forms for test drives, quotes and service bookings. For accessories quotes, go to your local dealer or call the general enquiries line on 0800 698 6586 or 011 243 8128.
Address and operating information
The Volvo Car South Africa head office is at Irene Link, Building A, 5 Impala Avenue, Doornkloof, Centurion, 0157. Post goes to Private Bag X3, Pierre van Ryneveld, 0045.
The support phone line, 0860 007 766, is open Monday to Friday from 8:30 to 16:30.
Support and escalation routes
If you have a question your dealer cannot answer, Volvo asks you to contact its Customer Relationship Centre on 0800 698 6586 or volvocrc@volvocars.com. That is the route for problems with a dealer, a service or your car that the dealership has not resolved.
For Volvo trucks, Volvo Trucks South Africa (part of the Volvo Group, not Volvo Cars) is on +27 11 842 5000, at the corner of Jet Park Road and Saligna Avenue, Witfield. Its office is open Monday to Friday from 9.00am to 4.30pm. For a truck breakdown in South Africa, call Volvo Action Service on 0860 112212.
For other car brands, browse the automotive hub or the automotive directory T to V listings.
Frequently asked questions
What is the Volvo South Africa contact number?
Call 0800 698 6586 (0800 MY VOLVO) or +27 (0) 11 243 8128. Volvo’s support page also lists 0860 007 766, weekdays 8:30 to 16:30.
What is the Volvo South Africa head office address?
Irene Link, Building A, 5 Impala Avenue, Doornkloof, Centurion, 0157.
What is the Volvo customer care email?
Email the Customer Relationship Centre at volvocrc@volvocars.com.
How do I book a Volvo service or test drive?
Contact your local Volvo dealer, or use Volvo’s online service booking and test drive forms on volvocars.com/za.
Is Volvo Trucks the same company as Volvo Cars?
No. Volvo Trucks South Africa belongs to the Volvo Group and has its own number, +27 11 842 5000.
Sources
- Volvo Cars South Africa, Contact us: volvocars.com/za/v/legal/contact-us/, read 2026-09-26
- Volvo Cars South Africa, Support contact: volvocars.com/za/support/contact/, read 2026-09-26
- Volvo Trucks South Africa, Contact us: volvotrucks.co.za/en-za/contact-us.html, read 2026-09-26