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Nissan South Africa Contact Details

Verified 17 September 2026Updated 5 October 2026Official source onlyIndependent directoryPublished by Silas T Nkoana, Cape TownReport a wrong number

The Nissan South Africa contact number is 0800 NISSAN (0800 647 726), toll-free in South Africa, and +27 11 929 3427 for international callers and neighbouring states. The Nissan customer care WhatsApp number is +27 87 240 7031. The same 0800 647 726 number is Nissan’s 24-hour roadside assistance line. For a service, parts or a specific car, contact your Nissan dealer: Milnerton Nissan is on 021 552 3370, Nash Nissan in Alberton on 010 593 4331, BB Nissan Sinoville on 012 543 8700 and DTM Helderberg in Strand on 021 854 5147.

Nissan South Africa contact numbers

What you need	Contact
Nissan customer support, South Africa (toll-free)	0800 NISSAN (0800 647 726)
International and neighbouring states	+27 11 929 3427
Nissan WhatsApp	+27 87 240 7031
24-hour roadside assistance	0800 647 726, or +27 11 929 3427 from outside South Africa
Callback or email	“Request Nissan to Call me” and “Send us a Mail” forms on nissan.co.za
Complaints and writing to the Managing Director	Complaint form and Managing Director email link on nissan.co.za/customer-support/contact-us.html

Nissan’s contact page gives 0800 647 726 (and +27 11 929 3427 from abroad) for every type of enquiry: general information from the Nissan Information Centre, locating a dealer, resolving a problem with a product or service, warranty information, parts and accessories pricing and availability, and new car advice.

Nissan dealers: Milnerton, Nash, BB Sinoville and DTM Helderberg

Dealer	Address	Telephone	Hours
Milnerton Nissan	7 Masson Road (off Koeberg Road), Milnerton, 7441	021 552 3370	Sales Mon to Thu 08:00 to 17:30, Fri 08:00 to 17:30 (closed 12:45 to 13:30), Sat 08:00 to 15:00; service Mon to Fri 07:30 to 17:00, Sat 08:00 to 15:00
Nash Nissan (Alberton)	3 Voortrekker Road, New Redruth, Alberton, 1449	010 593 4331	Sales and after sales Mon to Fri 07:00 to 17:00, Sat and public holidays 08:30 to 13:00, closed Sunday
BB Nissan Sinoville	Cnr Lavender and Braam Pretorius Streets, Annlin, Pretoria	012 543 8700	Mon to Fri 07:00 to 17:30, Sat and public holidays 08:00 to 13:00
DTM Helderberg (Strand)	189 Main Road, Strand (PO Box 210, Strand, 7140)	021 854 5147, after hours 082 550 3624	Mon to Fri 07:30 to 17:30, Sat 08:30 to 12:00, closed Sunday

DTM Helderberg in Strand lists customercare@dtmhelderberg.co.za, service@dtmhelderberg.co.za for its service department and partsmanager@dtmhelderberg.co.za for parts; its after-hours number is for its after-hours technician. BB Nissan Sinoville lists wsmanager@bbsinoville.co.za for its service department, partsmanager@bbsinoville.co.za for parts and crm@bbsinoville.co.za for customer relations. Nash Nissan’s contact page offers a WhatsApp option alongside its 010 593 4331 line. Each dealer’s main switchboard and department mailboxes are listed here, not individual staff cellphones.

Nissan dealers countrywide

The four dealers listed above are the ones whose own contact pages carry published numbers and hours. For any other Nissan dealer, use Find a Dealer on nissan.co.za, which marks each dealer as a vehicle showroom, a service centre or both, and carries that dealer’s own contact details.

Nissan service centre and roadside assistance

Nissan service is done at dealers. Book through the “Book a Service” page on nissan.co.za or call your dealer’s service department directly, using the numbers above for Milnerton, Alberton, Sinoville and Strand. Nissan’s roadside assistance page says its 24-hour roadside assist team is available across all of South Africa on 0800 NISSAN (647726), or +27 11 929 3427 for international and neighbouring states. Nissan says all new Nissan vehicles come with Roadside Assist aligned to the vehicle’s warranty, covering lockouts, flat tyres, flat batteries, running out of fuel and breakdowns, with towing to the closest approved Nissan dealership if the car cannot be fixed on the spot. For warranty repairs where parts are not available within 48 hours, it arranges a courtesy car, and it offers one night’s accommodation for up to 5 people if you are more than 100km from home and no rental is available.

How to get a Nissan problem resolved

Start with the dealer that sold or serviced the vehicle, with your VIN, registration and job card or invoice number.
If the dealer does not resolve it, call Nissan’s Customer Support Centre on 0800 647 726, WhatsApp +27 87 240 7031 or use Nissan’s complaint form, and keep the reference number.
Nissan’s contact page also offers a direct email to its Managing Director for matters that customer care has not resolved.

For a specific location, see our A to Z list of Nissan dealers and branches.

Frequently asked questions

What is the Nissan South Africa contact number?

The customer support number is 0800 NISSAN (0800 647 726), toll-free in South Africa, and +27 11 929 3427 is for international callers and neighbouring states.

Does Nissan South Africa have a WhatsApp number?

Yes. The customer care WhatsApp number is +27 87 240 7031, and Nash Nissan offers a WhatsApp option alongside its 010 593 4331 line.

What is the Nissan South Africa email address?

Nissan’s national routes are the “Send us a Mail” form on nissan.co.za and the Managing Director email link on its contact page. The department mailboxes above belong to the dealers: DTM Helderberg lists customercare@, service@ and partsmanager@dtmhelderberg.co.za, and BB Nissan Sinoville lists wsmanager@, partsmanager@ and crm@bbsinoville.co.za.

Where is my nearest Nissan dealer?

Use Find a Dealer on nissan.co.za. It marks each dealer as a vehicle showroom, a service centre or both. The four dealers with published numbers above are Milnerton Nissan (021 552 3370), Nash Nissan in Alberton (010 593 4331), BB Nissan Sinoville (012 543 8700) and DTM Helderberg in Strand (021 854 5147).

How do I book a Nissan service?

Book through the “Book a Service” page on nissan.co.za or call your dealer’s service department directly.

What is Nissan’s roadside assistance number?

0800 647 726, the same number as customer support, or +27 11 929 3427 from outside South Africa. It runs 24 hours.

Sources

Nissan South Africa Contact Us, Assistance and Find a Dealer pages, nissan.co.za, read 17 September 2026
Dealer contact pages: milnertonnissan.co.za, nashnissan.co.za, bbsinoville.co.za and dtmhelderberg.co.za, read 17 September 2026