Automotive · Contact details

Nissan South Africa Contact Details

Verified 17 September 2026Official source onlyIndependent directoryPublished by Silas T Nkoana, Cape TownReport a wrong number

The Nissan South Africa contact number is 0800 NISSAN (0800 647 726), toll-free in South Africa, and +27 11 929 3427 for international callers and neighbouring states. The Nissan customer care WhatsApp number is +27 87 240 7031. The same 0800 647 726 number is Nissan’s 24-hour roadside assistance line. For a service, parts or a specific car, contact your Nissan dealer: Milnerton Nissan is on 021 552 3370, Nash Nissan in Alberton on 010 593 4331, BB Nissan Sinoville on 012 543 8700 and DTM Helderberg in Strand on 021 854 5147. Every detail below was read from nissan.co.za and the dealers’ own websites on 17 September 2026.

Nissan South Africa contact numbers

What you need	Contact
Nissan customer support, South Africa (toll-free)	0800 NISSAN (0800 647 726)
International and neighbouring states	+27 11 929 3427
Nissan WhatsApp	+27 87 240 7031
24-hour roadside assistance	0800 647 726, or +27 11 929 3427 from outside South Africa
Callback or email	“Request Nissan to Call me” and “Send us a Mail” forms on nissan.co.za
Complaints and writing to the Managing Director	Complaint form and Managing Director email link on nissan.co.za/customer-support/contact-us.html

Nissan’s contact page gives 0800 647 726 (and +27 11 929 3427 from abroad) for every type of enquiry: general information from the Nissan Information Centre, locating a dealer, resolving a problem with a product or service, warranty information, parts and accessories pricing and availability, and new car advice.

Nissan dealers: Milnerton, Nash, BB Sinoville and DTM Helderberg

Dealer	Address	Telephone	Hours
Milnerton Nissan	7 Masson Road (off Koeberg Road), Milnerton, 7441	021 552 3370	Sales Mon to Thu 08:00 to 17:30, Fri 08:00 to 17:30 (closed 12:45 to 13:30), Sat 08:00 to 15:00; service Mon to Fri 07:30 to 17:00, Sat 08:00 to 15:00
Nash Nissan (Alberton)	3 Voortrekker Road, New Redruth, Alberton, 1449	010 593 4331	Sales and after sales Mon to Fri 07:00 to 17:00, Sat and public holidays 08:30 to 13:00, closed Sunday
BB Nissan Sinoville	Cnr Lavender and Braam Pretorius Streets, Annlin, Pretoria	012 543 8700	Mon to Fri 07:00 to 17:30, Sat and public holidays 08:00 to 13:00
DTM Helderberg (Strand)	189 Main Road, Strand (PO Box 210, Strand, 7140)	021 854 5147, after hours 082 550 3624	Mon to Fri 07:30 to 17:30, Sat 08:30 to 12:00, closed Sunday

DTM Helderberg in Strand lists customercare@dtmhelderberg.co.za, service@dtmhelderberg.co.za for its service department and partsmanager@dtmhelderberg.co.za for parts; its after-hours number is for its after-hours technician. BB Nissan Sinoville lists wsmanager@bbsinoville.co.za for its service department, partsmanager@bbsinoville.co.za for parts and crm@bbsinoville.co.za for customer relations. Nash Nissan’s contact page offers a WhatsApp option alongside its 010 593 4331 line. We list each dealer’s main switchboard and department mailboxes, not individual staff cellphones.

Nissan service centre and roadside assistance

Nissan service is done at dealers. Book through the “Book a Service” page on nissan.co.za or call your dealer’s service department directly, using the numbers above for Milnerton, Alberton, Sinoville and Strand. To find another Nissan service centre, use Find a Dealer on nissan.co.za, which marks each dealer as a vehicle showroom, a service centre or both. Nissan’s roadside assistance page says its 24-hour roadside assist team is available across all of South Africa on 0800 NISSAN (647726), or +27 11 929 3427 for international and neighbouring states. Nissan says all new Nissan vehicles come with Roadside Assist aligned to the vehicle’s warranty, covering lockouts, flat tyres, flat batteries, running out of fuel and breakdowns, with towing to the closest approved Nissan dealership if the car cannot be fixed on the spot. For warranty repairs where parts are not available within 48 hours, it arranges a courtesy car, and it offers one night’s accommodation for up to 5 people if you are more than 100km from home and no rental is available.

How to get a Nissan problem resolved

Start with the dealer that sold or serviced the vehicle, with your VIN, registration and job card or invoice number.
If the dealer does not resolve it, call Nissan’s Customer Support Centre on 0800 647 726, WhatsApp +27 87 240 7031 or use Nissan’s complaint form, and keep the reference number.
Nissan’s contact page also offers a direct email to its Managing Director for matters that customer care has not resolved.

Frequently asked questions

What is the Nissan South Africa contact number?

The numbers listed on this page for Nissan South Africa are 0800 647 726 (Nissan customer support, South Africa) and +27 11 929 3427 (International and neighbouring states).

What is the Nissan South Africa email address?

BB Nissan Sinoville lists wsmanager@bbsinoville.co.za for its service department, partsmanager@bbsinoville.co.za for parts and crm@bbsinoville.co.za for customer relations.

Does Nissan South Africa have a WhatsApp number?

Yes. The WhatsApp number listed on this page is +27 87 240 7031 (Nissan WhatsApp).

How do I know these Nissan South Africa details are correct?

We only list details read from the official website or channels of Nissan South Africa, and this page shows the date they were checked. Confirm on the official site before you share personal information or make a payment.

Sources

Nissan South Africa Contact Us, Assistance and Find a Dealer pages, nissan.co.za, read 17 September 2026
Dealer contact pages: milnertonnissan.co.za, nashnissan.co.za, bbsinoville.co.za and dtmhelderberg.co.za, read 17 September 2026