Toyota South Africa publishes no telephone number for parts or spares. Genuine parts are supplied through dealerships and an online parts shop, so in Durban the route is whichever dealership is closest to you.
Official contact channels
- Thekwini Toyota Durban, 58 Moore Road: 031 310 2600
- Bidvest McCarthy Kingsmead: 031 335 1600
- Bidvest McCarthy Edwin Swale, Rossburgh: 031 452 2500
- Bidvest McCarthy Durban North: 031 571 6400
- Thekwini Toyota Westville: 031 242 0649
- Durban South Toyota, Prospecton: 031 949 6500
- Umlazi Toyota: 031 902 2000
- CMH Toyota Umhlanga: 031 580 4000
What this organisation provides
The Genuine Parts pages carry an enquiry form and an online parts shop but no phone number and no parts mailbox. Every number above is a dealership switchboard, so ask for the parts department when the call is answered.
Address and operating information
Toyota distinguishes Genuine Parts from accessories and from its T-Select range, and these are listed on separate pages. A parts counter will need the vehicle identification number rather than only the model and year, because specifications change within a model run.
Support and escalation routes
A dispute about parts supplied or fitted by a dealership can be taken to the Motor Industry Ombudsman of South Africa once the dealership has had a chance to resolve it.
Sources
- toyota.co.za/owners/genuine-parts, read 2 September 2026.
- toyota.co.za/dealers/thekwini-toyota-durban/, read 2 September 2026.
- toyota.co.za/dealers/bidvest-mccarthy-toyota-kingsmead/, read 2 September 2026.