Gift of the Givers Contact Details

Gift of the Givers can be reached on the national call centre number 0800 786 911, which is toll-free, or by email to info@giftofthegivers.org. The Lenasia office is at 196 Rose Avenue, Ext 5, and it has no telephone number of its own: neither does any of the foundation’s other South African offices. Everything runs through the one call centre. We read this on giftofthegivers.org on 24 September 2026.

Gift of the Givers contact details at a glance

National call centre, toll-free	0800 786 911
Email	info@giftofthegivers.org
Lenasia office	196 Rose Avenue, Ext 5
Branch telephone numbers	None published

0800 786 911 is genuinely toll-free, which matters here more than on most pages. People contacting a disaster relief organisation are often the ones least able to afford the call.

The foundation invites contact in three situations specifically: if you are aware of a dire emergency, if you want information about its work, or if you want to become a once-off or regular donor.

Gift of the Givers Lenasia contact number

There is no Lenasia contact number to call. The Lenasia office has no telephone number of its own, and the contact table lists the branch telephone lines as not published. The number to use for Lenasia is the national call centre on 0800 786 911, or the email address info@giftofthegivers.org.

The practical consequence is that you cannot phone ahead to Lenasia to check whether someone is there or whether they can take a donation of goods. Ring the national number first and ask, rather than driving to Rose Avenue on the assumption that it is a walk-in depot.

Note that Lenasia and Johannesburg are separate offices. Lenasia is in the south of the city and Robertville is on the west rand, so they are not interchangeable.

South African offices and addresses

Office	Address	Telephone
Lenasia	196 Rose Avenue, Ext 5	Not published
Johannesburg	1188 Beitel Road, Robertville	Not published
Durban	169 Chris Hani Road, Briardene, Durban North	Not published
Pietermaritzburg	290 Prince Alfred Street	Not published
Cape Town	4 Aarbeidsweg, Penlyn Estate	Not published
East London	8 Schoof Street, Wilsonia	Not published

Six offices, six addresses, zero telephone numbers. This is a deliberate structure rather than an oversight: one call centre answers for the whole organisation, which is how a disaster response body keeps a single view of what is happening.

Checking a Gift of the Givers appeal is real

Disaster appeals attract impersonators, and this is one of the most impersonated names in South African charity. The foundation publishes two registration numbers, and they are the thing to check.

Non-profit organisation number	NPO 032-031
Public benefit organisation number	PBO 930018993

The PBO number is the more useful of the two. Public benefit organisation status is granted by SARS and is what allows a receipt to be used as a tax deduction. An appeal that cannot produce a PBO number, or produces a different one, is not this organisation.

Two further checks worth making. Gift of the Givers publishes exactly one email address, on the giftofthegivers.org domain. A message from a free webmail account is not from the foundation. And the only telephone number it publishes is the toll-free one, so a mobile number given as a Gift of the Givers contact does not match anything they publish.

We do not reproduce any organisation’s banking details, and you should be equally wary of anyone who sends you some. If you intend to donate, start at the foundation’s own website or call the toll-free number and let them tell you where to pay. Never act on account details that arrive in an unexpected message, even one quoting a real disaster.

Offices outside South Africa

The foundation describes itself as the largest disaster response non-governmental organisation of African origin on the continent, and it maintains offices in several countries. None of these publishes a telephone number either.

Country	Office
Palestine	Gift of the Givers Centre for Child-Women Care, Nelson Mandela Street, Shaaf Region, Gaza; and third floor, Palestine Trade Mall, Al-Balou, Al-Bireh, Ramallah, West Bank
Yemen	Alsaeed Building, 4th floor, Alzubairi Street, Sana’a; and Al Mouala Daka, behind Haeel, Aden
Somalia	South Somalia Regional Office, Taleeh suburb, Hodan District, Mogadishu, Banadir Region
Syria	Saba’a Bharat Square, AbdeRahman Ashahbandar main road, Pakistan Street, Damascus
Zimbabwe	60 Argyle Road, Avondale, Harare
Malawi	Plot CC 893, off Masauko Chipembere Highway, Maselema Light Industrial Area, Blantyre

For anything concerning these, use the South African call centre or the email address. They are operational bases rather than public offices.

Who the foundation helps

The foundation states that its assistance is purely humanitarian and unconditional, given irrespective of race, religion, colour, class, political affiliation or geographic boundary, and that it is neutral, non-judgemental and open-minded in its approach to every situation.

So there is no eligibility test to pass before you phone. If the situation is a genuine emergency, the toll-free number is the right place to start.

Frequently asked questions

What is the Gift of the Givers contact number?

Call the national call centre toll-free on 0800 786 911. No South African branch, including Lenasia, publishes a telephone number of its own.

What is the Gift of the Givers email address?

Email info@giftofthegivers.org. It is the only email address the foundation publishes, and it sits on the giftofthegivers.org domain rather than on a free webmail service.

Is 0800 786 911 free to call?

Yes. The foundation lists it as its national toll-free call centre number.

Can I phone the Gift of the Givers Lenasia office directly?

No. The Lenasia office has no telephone number of its own, and the branch lines are listed as not published. Call the national call centre on 0800 786 911 and ask for Lenasia.

Sources

• Gift of the Givers contact page, giftofthegivers.org, for the toll-free call centre number, the email address, all six South African office addresses including Lenasia, all international office addresses and the statement on how assistance is provided (read 24 September 2026)
• Gift of the Givers site footer, for the non-profit organisation and public benefit organisation registration numbers (read 24 September 2026)