Samancor Chrome is a South African chrome ore and ferrochrome producer, with corporate offices in Sandton.
Supplier and procurement enquiries have their own address, and sending a supplier approach to a general enquiry line rarely reaches procurement.
Bursary and learnership enquiries go to the training centre, which is a published organisational route rather than an individual’s.
This page covers how to contact Samancor Chrome in South Africa. The details below were taken from the official Samancor Chrome contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Samancor Chrome and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Samancor Chrome contact numbers
These routes were verified against the official Samancor Chrome contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Corporate office | +27 11 245 1000 |
| Fax | +27 11 245 1200 |
| Sales and product marketing email | [email protected] |
| Group procurement email | [email protected] |
| Training, development and bursary fund email | [email protected] |
| Minerals Council South Africa | +27 11 498 7100 |
The postal address is PostNet Suite 803, Private Bag X9, Benmore, 2010.
Mining companies advertise vacancies on their own careers portals and never charge to apply. Anyone asking for a fee for a medical, an induction, a placement or transport to site is running a scam. Mine recruitment fraud is among the most common in South Africa, and it targets exactly the people who most need work. Bursary and learnership enquiries go to the training centre address above, which is a published organisational route rather than an individual’s.
Self-service options before you call
- Check the official site at samancorcr.com, which carries the current contact details and any online enquiry form.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Verifying anyone who contacts you about a debt
- Never use the contact details in the letter, SMS or caller ID to verify it. Phone the bank on the number published on its own website, quote your account, and ask whether the firm is instructed and what the correct payment details are.
- Never pay into an account given to you over the phone. Bank account details supplied by a caller or in an emailed letter are the single most common way collections fraud takes money, and a genuine creditor’s details are verifiable independently.
- Ask for the debt in writing. You are entitled to know what is claimed, what it is for, and how it was calculated, before you pay anything.
- Be careful about acknowledging a debt. Prescribed debt can be revived by an acknowledgement or a part payment, so get advice before agreeing that you owe an old amount.
- An emoluments attachment order requires a court. Nobody can lawfully deduct from your salary on the strength of a phone call, and a threat of immediate garnishment without a court order is a warning sign.
A legitimate firm will not object to being verified and will put the debt in writing. Pressure to pay immediately, a refusal to confirm the debt on paper, or personal banking details for payment are all reasons to stop and phone the bank yourself.
Complaints and escalation
If a first call does not resolve the matter, escalate through the company’s own published route. Unsafe working conditions are reported to the Mine Health and Safety Inspectorate of the Department of Mineral Resources and Energy, and ethics or corruption concerns go to the company’s independently operated hotline, which is confidential.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most mining complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Samancor Chrome contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Samancor Chrome.
- Reach Samancor Chrome through the official site at samancorcr.com rather than through a number in a search advert or a social media reply.
- Samancor Chrome will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
- Mining Industrial contact pages
- Complaints and escalation contact pages
- Mototolo Mine Contact Details
Frequently asked questions
What is the Samancor Chrome contact number?
The routes are listed in the table above, with what each one is for. The main route is +27 11 245 1000. Confirm it on samancorcr.com before relying on it, since numbers are changed from time to time.
How do I know a Samancor Chrome number is genuine?
Check it against the official site at samancorcr.com. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Samancor Chrome, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official Samancor Chrome source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.