Skin Renewal Brooklyn is an aesthetic clinic in Pretoria, one branch of the national Skin Renewal group. The contact details below were read from skinrenewal.co.za on 2 September 2026.
Official contact channels
- Clinic: 012 346 8134
- Email: [email protected]
- WhatsApp: via the QR code on the branch page
Each Skin Renewal branch has its own number and its own mailbox in the form [email protected]. Contacting a different branch will not reach Brooklyn’s diary, and the group publishes no single national booking line – bookings are made per clinic or through the Book Now facility on the site.
The WhatsApp route is offered as a scannable QR code rather than a printed number, so it has to be started from the branch page itself.
What this organisation provides
Skin Renewal is a doctor-led aesthetic and medical skincare group offering treatments including lasers, injectables and skincare programmes. The Brooklyn branch lists five doctors alongside branch leaders, a concierge and therapists.
Ask which practitioner you are booked with and what their qualification is. Aesthetic procedures at this clinic are performed by different categories of staff – doctors and therapists – and the distinction matters for injectables and medical-grade lasers. Anyone administering an injectable must be a registered healthcare practitioner.
The group publishes prices, a downloadable brochure and an online shop, and runs memberships. Ask for the full cost of a treatment course rather than a single session price, and check what a membership commits you to before signing.
Address and operating information
- Address: 113 Middel Street, Nieuw Muckleneuk, Pretoria 0181
- Monday to Friday: 08:30 to 17:00
- Saturday: 09:00 to 13:00
- Sunday: closed
The branch is called Brooklyn but the address is in Nieuw Muckleneuk. That trips up first visits – navigate to 113 Middel Street rather than searching for Brooklyn, which is the adjacent suburb. The clinic describes itself as serving Waterkloof, Muckleneuk, Waterkloof Ridge and Lynnwood as well.
Saturday hours end at 13:00 and there is no Sunday service, so a reaction or concern over a weekend needs the plan agreed at the time of treatment.
Support and escalation routes
Raise a treatment or billing concern with the branch on 012 346 8134 or [email protected], quoting the treatment date and the practitioner seen, and keep the correspondence.
For anything clinical, ask for the treating doctor rather than reception, and ask for the record of what was administered – the product, the dose and the batch. That record is what any later assessment depends on.
Beyond the clinic, the professional conduct of a doctor, nurse or therapist is a matter for the Health Professions Council of South Africa, and for nursing staff the South African Nursing Council. A billing or service dispute falls under the Consumer Protection Act and can go to the National Consumer Commission. Complaints about how a treatment was advertised go to the Advertising Regulatory Board, and a complaint about your health information to the Information Regulator – health data carries stricter protection under POPIA than ordinary personal information.
Sources
- skinrenewal.co.za Skin Renewal Brooklyn branch page, read 2 September 2026