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Chery Menlyn Contact Details

Chery Menlyn is an approved Chery dealer in Pretoria. Despite the name it does not stand at Menlyn Park itself, which matters if you are navigating to it.

Local channels

Chery publishes no email address for this dealership, so the telephone number and the two web forms are the direct routes to the branch. The booking form is the better route for a service, because it reaches the workshop diary rather than the switchboard.

Address

Corner Garsfontein Road and January Masilela Drive, Waterkloof Glen, Pretoria, 0010. The suburb is Waterkloof Glen rather than Menlyn, so setting a navigation app to the Menlyn shopping centre will take you to the wrong place. Use the street corner or the Get Directions link on the dealer page instead.

Services at this location

This is a full approved dealer rather than a service point, handling sales and taking service bookings. The Chery range it sells covers the Tiggo 4 Cross, Tiggo 7 and Tiggo 7 Pro, Tiggo 8 Pro, Tiggo 9 and Tiggo V, together with the hybrid and plug in hybrid versions of several of those models. If you are buying a hybrid, confirm that this branch services that drivetrain, because a plug in hybrid needs a differently trained technician from a petrol Tiggo.

Parent organisation

The dealership operates within the Chery South Africa network, which runs several national lines that are separate from the branch. Customer care is on 010 448 5388 and [email protected], roadside assistance is on 010 448 5388 or 0861 505 555, and the MyCheryCare service plan and claims line is 010 900 2147 with claims handled at [email protected]. Note that the claims mailbox sits on a third party administrator domain rather than a Chery one, which is normal for an outsourced plan but worth recognising before you send documents to it.

Take a sales or workshop complaint to the dealer principal at the branch first, then to Chery South Africa customer care. If it remains unresolved, the Motor Industry Ombudsman of South Africa handles disputes about vehicle sales, servicing and repairs on 0861 164 672.

Sources