Just Labels supplies printed name labels, mainly for marking school clothing and personal belongings. One thing catches people out when searching: the online shop runs on the Magic Labels web address while the business emails from a Just Labels address, so both names belong to the same operation.
Official contact channels
- Telephone: 031 266 1738
- Email: [email protected]
- Postal address: P.O. Box 300, Westville, 3630
- An enquiry form is published on the contact page of the online shop
The email address is a role mailbox on the Just Labels domain even though the shop sits on the Magic Labels web address. That mismatch is a branding artefact rather than a warning sign, and mail to the published address reaches the business.
Only a postal box is published, not a street address, which is normal for a mail-order label business. Do not plan a walk-in visit without phoning first.
What this organisation provides
- Printed name labels for clothing and belongings, ordered online
- Iron-on and sew-on clothing labels, sold as separate product lines
- Sticker labels in set sizes, including a 9cm by 9cm option
- A senior care range, aimed at marking belongings in care settings
- The shop is published in English, Zulu, Afrikaans and Xhosa
The senior care range is worth knowing about beyond the school market. Care homes routinely require residents belongings to be marked, and that is a different labelling need from a school uniform, with different durability expectations.
Check whether you need sew-on or iron-on before ordering. Iron-on labels are quicker but do not survive industrial laundering as well, which matters for both boarding school and care home use.
Address and operating information
- Postal: P.O. Box 300, Westville, 3630, KwaZulu-Natal
- Orders are placed through the online shop, which carries a cart, an order history and a published delivery page
- No trading hours are published
Read the delivery page before ordering for a deadline such as the start of a school term. Personalised printed goods are made to order, so the production time sits on top of the delivery time.
Support and escalation routes
- Order queries, corrections and delivery problems: 031 266 1738 or [email protected], quoting the order number
- Personalised goods are generally excluded from the standard cooling-off right for online purchases, because they are made to your specification
- A fault in the product itself, such as labels that do not adhere as described, is still covered by the Consumer Protection Act
- Unresolved consumer complaints: Consumer Goods and Services Ombud, 0860 000 272, free of charge
That distinction decides most disputes here. You generally cannot return personalised labels simply because you changed your mind, but you can raise a defect if they fail to perform as advertised, so describe the problem as a fault rather than as a return request.
Sources
- Just Labels contact page on the Magic Labels online shop, magiclabels.co.za, read 3 September 2026