Reset Technology Solutions (Pty) Ltd trades as Reset Solutions. It is a Pretoria fintech offering payroll-linked debt consolidation loans to government employees, replacing several debts with a single deduction taken off the payslip.
Official contact channels
- Telephone: 087 138 8460
- Email: [email protected]
- Address: 1st Floor, Block A, Lombardy Corporate Park, 1 Cole Road, Shere A.H., Pretoria
- The company operates a client app for managing loans
The 087 prefix is a voice-over-IP number rather than a Pretoria landline. It is charged as a standard call rather than at long-distance rates, which matters if you are calling from outside Gauteng.
What this organisation provides
- Debt consolidation loans repaid by deduction from the payroll, aimed at government employees
- Consolidation of several higher-interest debts into one fixed monthly payment
- Accounts already handed over to collection agencies can be included
- A deduction management platform used on the employer side
- A mobile app for managing a loan and completing wellness questionnaires
Understand what consolidation does and does not do. It replaces several repayments with one, which usually lowers the monthly amount, but a lower instalment over a longer term can mean paying more in total. Ask for the total cost of credit over the full term, not just the new monthly figure.
Address and operating information
- Offices at Lombardy Corporate Park, 1 Cole Road, Shere A.H., Pretoria
- Documents required for an application: recent payslips, three months of bank statements and a copy of your identity document
- The company states it is registered under the National Credit Act and licensed with the FSCA
- No public trading hours are published
- Business is transacted remotely rather than over a counter
Ask for the NCR registration number and check it yourself on the National Credit Regulator register before signing anything. A legitimate credit provider will give it without hesitation, and verifying it is the single most effective check against payroll lending scams aimed at public servants.
Support and escalation routes
- Account and application queries: 087 138 8460 or [email protected]
- Complaints about a credit provider or reckless lending: the National Credit Regulator on 0860 627 627
- Complaints about a credit agreement or its administration: the National Financial Ombud on 0860 800 900
- Conduct of a licensed financial services provider: the FSCA
- Payroll deduction disputes are also a matter for your employer human resources or salary office
One point worth knowing: the company site still links to the Credit Ombud. That office was folded into the National Financial Ombud Scheme, so a complaint that would once have gone to the Credit Ombud now goes to the NFO on 0860 800 900. A stale link on a lender site is common and is not a reason to abandon a complaint.
If a deduction appears on your payslip that you did not authorise, raise it with your salary office at the same time as the lender. Stopping an unauthorised payroll deduction usually needs the employer to act, and going only to the lender leaves the deduction running while the dispute is investigated.
Sources
- Reset Solutions website contact and frequently asked questions, resetsolutions.co.za, read 3 September 2026