iQ Academy has no campus in Johannesburg, and no Gauteng office at all. It is a distance learning provider run from a single address in East London, with a national call centre. Students anywhere in the country, Johannesburg included, are served through that call centre rather than a local branch.
Local channels
- National call centre: 087 086 6065. This is the number for students in Johannesburg and everywhere else
- Email: [email protected]. Note the domain is iqa.ac.za, not the iqacademy.co.za website address
- A WhatsApp channel, linked from the iQ Academy contact page
- The website splits enquiries into new student and existing student routes. Existing students go to the Student Services team, which handles student accounts and general support
- New enrolment enquiries are handled by Enrolment Advisors through the form on the contact page
Address
- The only address iQ Academy publishes: 57A Western Avenue, Vincent, KuGompo City, 5201. Vincent is a suburb of East London in the Eastern Cape
- Call centre hours: Monday to Thursday 07:00 to 19:00
- Friday 07:00 to 18:00
- Saturday 08:00 to 14:00
- There is no walk-in campus to visit in Johannesburg, so do not travel expecting one
Services at this location
- Short courses and full qualifications, delivered by distance learning
- Payment options and online payments, handled through the website
- Student services for account queries and general support
- A published FAQ, testimonials and an apply-now route on the website
Because study is by distance, being in Johannesburg makes no practical difference to enrolment or support. What matters is having a reliable internet connection and a working postal or courier address for any physical material.
Accreditation and parent organisation
- iQ Academy (Pty) Ltd, company registration number 2006/033114/07
- Registered with the Department of Higher Education and Training as a Private Higher Education Institution under the Higher Education Act, 1997, registration certificate number 2012/HE07/001
- iQ Academy publishes its registration certificate for viewing on its own website, which is the right thing to check before paying any enrolment fee
- A complaint that the institution does not resolve can be taken to the Department of Higher Education and Training, which registers private higher education institutions
Sources
- iQ Academy contact page, for the national call centre number, the info mailbox, the WhatsApp channel, the single Vincent address, the call centre operating hours and the split between new and existing student routes
- iQ Academy website footer, for the company registration number, the Department of Higher Education and Training registration as a private higher education institution and the registration certificate number