Business · Contact details
Aon Contact Details
The Aon South Africa head office number is 0860 100 404, which also handles household, homeowners and motor insurance emergencies and medical aid queries. Aon South Africa is the local arm of the global insurance broker and risk adviser Aon plc, with its head office in Sandton and regional offices around the country.
For Aon’s insurance products specifically, see the Aon insurance contact details page.
Aon contact details at a glance
| Route | Details |
|---|---|
| Head Office / general, household & motor emergencies, medical aid queries | 0860 100 404 |
| General Personal Enquiry / General Business Enquiry forms, Submit a Claim | aon.co.za/contact-us |
| Head Office, Sandton | 4th Floor, The Place, 1 Sandton Drive, Sandhurst |
| Postal address | P O Box 78367, Sandton, 2146 |
| Aon Polokwane office | 015 299 4460 |
| Aon Durban (Umhlanga) office | 031 534 1000 |
| Aon Cape Town office | 021 442 4000 |
| Aon George office | 044 802 3500 |
| Aon Bloemfontein office | 051 411 7600 |
| Aon Nelspruit office | 013 756 8200 |
| Aon Gqeberha office | 041 508 8600 |
| None published; use the web forms |
Official contact channels
Aon’s contact page sends household contents, homeowners and motor insurance emergencies to 0860 100 404, and the same number handles medical aid queries and general head office calls.
Business insurance clients are told to contact their Key Account Manager for emergencies and all business enquiries; other queries go to head office on 0860 100 404.
Aon does not publish a public email address. To write to Aon, use the General Personal Enquiry or General Business Enquiry forms on aon.co.za/contact-us, where there is also a Submit a Claim option.
What Aon provides
Aon South Africa offers personal insurance solutions (household and motor), commercial risk, retirement and health, and reinsurance solutions. Three Aon companies are listed as authorised financial services providers:
- Aon South Africa Pty Ltd: FSP 20555
- Aon Limpopo Pty Ltd: FSP 12339
- Aon Re Africa Pty Ltd: FSP 20658
Address and operating information
Aon says some of its physical offices have closed because it has adopted a flexible working environment, so phone before you visit. Aon does not publish office hours on its contact page. The offices it lists are:
- Head Office and Aon Reinsurance, Sandton: 4th Floor, The Place, 1 Sandton Drive, Sandhurst. Postal: P O Box 78367, Sandton, 2146.
- Pretoria: 1st Floor, Pegasus 1, Cnr Amarand & January Masilela Avenue, Waterkloof Glen, Pretoria 0181.
- Polokwane: 30 General Joubert Street, Polokwane. Tel 015 299 4460.
- Durban (Umhlanga): Treehouse, 3d Floor, Mayfair on the Lake, 5 Park Lane, Umhlanga 4319. Tel 031 534 1000.
- Cape Town: North Park, Block B, Ground Floor, Black River Park, 2 Fir Street, Observatory. Tel 021 442 4000.
- George: Dynarc Business Chambers, 3rd Floor Dynarc House, 31 Courtenay Street. Tel 044 802 3500.
- Bloemfontein: 1st Floor 160 Zastron Street Westdene, Bloemfontein. Tel 051 411 7600.
- Nelspruit: The Corporate Cube, 1 Dirkie Uys Street, Sonheuwel, Nelspruit. Tel 013 756 8200.
- Gqeberha: Water Front Business Park, Pommern Street, Humerail, Gqeberha. Tel 041 508 8600.
The Sandton and Pretoria offices have no separate number on the contact page; use head office on 0860 100 404.
Support and escalation routes
Aon does not publish a separate escalation line on its contact page. Personal clients should start with 0860 100 404 or the enquiry forms; business clients with their Key Account Manager. For other brokers and business services, browse the business hub or the business directory A listings.
Frequently asked questions
What is the Aon South Africa contact number?
Aon’s head office number is 0860 100 404.
Who do I call for an Aon motor or household emergency?
Call 0860 100 404 for household contents, homeowners and motor insurance emergencies.
Does Aon have an email address?
Aon does not publish a public email address. Use the enquiry forms or Submit a Claim option on aon.co.za/contact-us.
Where is Aon’s head office?
At 4th Floor, The Place, 1 Sandton Drive, Sandhurst, Sandton.
Sources
- Aon South Africa, Contact us: aon.co.za/contact-us, read 2026-09-26
- Aon South Africa, home page: aon.co.za/, read 2026-09-26