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Amplifin Contact Details

Verified 27 September 2026Official source onlyIndependent directoryPublished by Silas T Nkoana, Cape TownReport a wrong number

To contact Amplifin, call +27 12 998 7979 (Reception / Customer Care) or +27 12 993 8383 (Support), or email info@amplifin.co.za (General email).

Amplifin’s customer care and reception number is +27 12 998 7979, and existing clients can reach support on +27 12 993 8383 or WhatsApp +27 67 597 4601. Amplifin (Pty) Ltd is a Pretoria-area payments company that runs debit-order, card-payment and payout services for businesses; most people meet the name as a debit order on their bank statement, collected for one of Amplifin’s clients.

Amplifin contact details at a glance

RouteDetails
Reception / Customer Care+27 12 998 7979
Support (existing Amplifin clients)+27 12 993 8383
WhatsApp Support+27 67 597 4601
General emailinfo@amplifin.co.za
Sales / Support / General enquiry formsamplifin.co.za/contact/
Postal addressPO Box 101889, Moreleta Plaza, 0167
Hours (support line and WhatsApp)Monday to Friday 05:30 to 18:00; Saturday and public holidays 07:00 to 13:00
Hours (reception / customer care)Monday to Friday 08:00 to 16:30; closed Saturday and public holidays

Official contact channels

Amplifin’s contact page lists Reception and Customer Care on +27 12 998 7979, also written as (012) 998 7979 in its privacy policy, together with info@amplifin.co.za. The Support line, +27 12 993 8383, and WhatsApp Support, +27 67 597 4601, are for existing Amplifin clients. The contact page also has separate Sales, Support and General enquiry forms.

The support form asks for your Amplifin branch code and covers card payment devices, ALLPS-i, eWallets and Feza Cards, and integrated systems, so it is meant for businesses that use Amplifin.

What Amplifin provides

Amplifin was founded in 1995 and is a participant in South Africa’s National Payment System. It is a SARB-registered System Operator and Third-Party Payment Provider, an authorised financial services provider (FSP 54907), and PCI-DSS Level 1 certified. Its services for businesses include debit orders (DebiCheck, Registered Mandate and EFT), card payments on ALLPS devices, and payouts.

Amplifin states that it is not a credit provider and does not offer credit facilities or financial services to individuals. If you see an Amplifin debit order, your agreement is with the Amplifin client that collected it, through a paper, voice or electronic mandate that sets the amount, date and duration. Collected money reaches the client’s account once the payer’s bank gives final responses, typically two business days after processing.

Address and operating information

Amplifin publishes a postal address only: PO Box 101889, Moreleta Plaza, 0167. No street address is given on its contact or privacy pages. The company registration number is 1997/001713/07.

  • Support line and WhatsApp Support: Monday to Friday 05:30 to 18:00; Saturday and public holidays 07:00 to 13:00.
  • Reception and Customer Care: Monday to Friday 08:00 to 16:30; closed on Saturday and public holidays.

Support and debit order disputes

If you do not recognise an Amplifin debit order, first identify the business behind it, because your agreement is with that client. Amplifin explains the dispute rules on its DebiCheck page:

  • A collection that matches an authenticated DebiCheck mandate cannot be successfully disputed and refunded.
  • A DebiCheck collection outside the mandate’s amount or date, and any arrears re-presentation, can be disputed and reversed.
  • Non-authenticated debit orders (EFT) are reversed when you dispute them with your bank.

Amplifin does not publish a separate escalation line; call Customer Care on +27 12 998 7979 or email info@amplifin.co.za. For other business service providers, browse the business hub or the business directory A listings.

Frequently asked questions

What is the Amplifin contact number?

Customer Care and Reception are on +27 12 998 7979. Existing clients can call Support on +27 12 993 8383.

Why is Amplifin on my bank statement?

Amplifin collects debit orders for its business clients. The debit order comes from a business you have a mandate with, not from Amplifin lending you money.

Can I reverse an Amplifin debit order?

Non-authenticated (EFT) debit orders are reversed when you dispute them with your bank. Authenticated DebiCheck collections that match the mandate cannot be successfully disputed, but ones outside the mandate’s amount or date can.

Does Amplifin have WhatsApp?

Yes, WhatsApp Support is on +27 67 597 4601, Monday to Friday 05:30 to 18:00 and Saturday and public holidays 07:00 to 13:00.

Sources

  • Amplifin, Contact: amplifin.co.za/contact/, read 2026-09-26
  • Amplifin, Privacy policy: amplifin.co.za/privacy-policy/, read 2026-09-26
  • Amplifin, About us: amplifin.co.za/about-us/, read 2026-09-26
  • Amplifin, DebiCheck: amplifin.co.za/debicheck/, read 2026-09-26
  • Amplifin, EFT debit orders: amplifin.co.za/eft-debit-orders/, read 2026-09-26