Business · Contact details
Biddulphs Contact Details
The Biddulphs head office number is 012 386 1321, and the general email is info@biddulphs.co.za. Biddulphs International is a family-owned furniture removals, storage and international moving company, established in 1928, with its head office in the N4 Gateway Industrial Park in Pretoria.
Biddulphs asks that quotes, surveys and move bookings go to your nearest branch rather than head office, so the branch numbers below are usually the faster route. There is a separate page for Biddulphs Cape Town.
Biddulphs contact details at a glance
| Route | Details |
|---|---|
| Head office / talk to a consultant | 012 386 1321 |
| General email | info@biddulphs.co.za |
| Head office email | headoffice@biddulphs.co.za |
| Pretoria domestic & international division email | pta@biddulphs.co.za |
| Johannesburg domestic division | 011 974 6335, jhb@biddulphs.co.za |
| Johannesburg international division | 011 974 6630, biddulphs@biddulphs.co.za |
| Cape Town domestic division | 021 762 1111, cpt@biddulphs.co.za |
| Cape Town international division | 021 797 3593, cptinternational@biddulphs.co.za |
| Durban domestic division | 031 700 2848, dbn@biddulphs.co.za |
| Durban international division | 031 700 3564, dbninternational@biddulphs.co.za |
| Gqeberha branch | 041 486 1368, pe@biddulphs.co.za |
| Potchefstroom branch | 018 294 3333, potch@biddulphs.co.za |
| Bloemfontein branch | 051 433 3741, blm@biddulphs.co.za |
| George branch | 044 874 1172, gr@biddulphs.co.za |
| Pietermaritzburg branch (landline) | 033 387 1256, pmb@biddulphs.co.za |
| East London agent | 043 743 7828, el@biddulphs.co.za |
| Richards Bay agent | 035 797 4786, rb@biddulphs.co.za |
| Quote request and branch message form | biddulphs.co.za/contact |
| Hours (head office / consultants) | Monday to Friday 07:30 to 17:00; Saturday 08:00 to 11:00 |
Official contact channels
To talk to a consultant, call 012 386 1321 or email info@biddulphs.co.za during office hours. Head office enquiries can also go to headoffice@biddulphs.co.za, and the Pretoria domestic and international division uses pta@biddulphs.co.za.
For a quote, use the form at biddulphs.co.za/contact. If your message is not a quote request, the same page has a “Send a Message” form, and your message goes to the branch you choose.
Johannesburg, Cape Town and Durban each have separate domestic and international divisions with their own numbers and mailboxes. Call the domestic line for a move within South Africa and the international line for a move abroad.
What this organisation provides
Biddulphs handles:
- National, international and cross-border removals within southern Africa
- Business moving
- Vehicle and pet transport
- Packing
- Storage and self-storage
- Transit insurance
Its website advertises mid-week and mid-month moves as up to a third cheaper on local and long-distance rates. Biddulphs states that it is FIDI FAIM Plus accredited and a member of IAM and BAR. Beyond South Africa, it has branches in Botswana (Gaborone) and Zimbabwe (Harare, Bulawayo and Gweru).
Address and operating information
Head office: 189 Rooiberg Street, N4 Gateway Industrial Park, Willow Park Manor X65, Pretoria, 0184. Postal address: P O Box 11236, Silverlakes, 0054. Consultants are available Monday to Friday 07:30 to 17:00 and Saturday 08:00 to 11:00.
| Branch | Address |
|---|---|
| Johannesburg | 15 Vuurslag Ave, Spartan, Kempton Park |
| Cape Town | 7 Venus Way, Ottery |
| Durban | 7 Hillclimb Road, Westmead, Pinetown |
| Gqeberha | 26 Sturrock Street, Deal Party |
| Bloemfontein | 4 Lessing Avenue, Estoire |
| George | 14 Ring Street, George Industria |
| Potchefstroom | 28 Gaisford Street |
| Pietermaritzburg | 10 Willowton Road, Willowton |
Support and escalation routes
Biddulphs does not publish a separate complaints or escalation line. Raise problems with the branch handling your move first, then contact head office on 012 386 1321 or headoffice@biddulphs.co.za if it is not resolved. For other service companies, browse the business hub or the business directory B listings.
Frequently asked questions
What is the Biddulphs contact number?
The head office number is 012 386 1321. For a quote, call your nearest branch, such as Johannesburg domestic on 011 974 6335 or Cape Town domestic on 021 762 1111.
What is the Biddulphs email address?
The general email is info@biddulphs.co.za. Each branch has its own mailbox, for example jhb@biddulphs.co.za, cpt@biddulphs.co.za and dbn@biddulphs.co.za.
Where is the Biddulphs head office?
Biddulphs’ head office is at 189 Rooiberg Street, N4 Gateway Industrial Park, Willow Park Manor X65, Pretoria, 0184.
How do I get a Biddulphs removals quote?
Use the quote form at biddulphs.co.za/contact or call your nearest branch; quotes, surveys and bookings are handled by the branch, not head office.
Sources
- Biddulphs, Contact: biddulphs.co.za/contact, read 2026-09-26
- Biddulphs, Home page: biddulphs.co.za, read 2026-09-26