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Sefa Contact Details

Verified 27 September 2026Official source onlyIndependent directoryPublished by Silas T Nkoana, Cape TownReport a wrong number

The sefa contact number is now the SEDFA call centre on 086 010 3703 or 012 748 9600, and the general email is info@sedfa.org.za. The Small Enterprise Finance Agency (sefa) merged with Seda and the Cooperative Banking Development Agency on 1 October 2024 to form the Small Enterprise Development and Finance Agency (SEDFA).

The old sefa website no longer responds, so every route on this page is SEDFA’s.

Sefa contact details at a glance

RouteDetails
Call Centre086 010 3703
Call Centre (landline)012 748 9600
General emailinfo@sedfa.org.za
Complaints mailboxcomplaints@sedfa.org.za
Online complaint formLinked as “Complaints” under Quick Links on sedfa.org.za
Fraud and Ethics Hotline (run by The Hotline (Pty) Ltd), toll-free0800 724 666
Fraud and Ethics Hotline emailsedfa@thehotline.co.za
Fraud and Ethics Hotline SMS30916
Trading hoursMonday to Friday, 08:00 to 16:30
Hatfield officeThe Fields, Office Block A, 1066 Burnett Street, Hatfield, Pretoria, 0833
Centurion officeBylsbridge Office Park, Building 14, Block D, 11 Bylsbridge Boulevard, cnr Jean Ave and Olievenhoutbosch Road, Centurion, 0157

Official contact channels

For funding questions, call the SEDFA call centre on 086 010 3703 or 012 748 9600, or email info@sedfa.org.za. The call centre is open Monday to Friday from 08:00 to 16:30.

SEDFA’s “get in touch” page shows placeholder phone numbers and hours that are not real, so use the numbers on the SEDFA home page listed above.

What SEDFA provides

sefa no longer operates separately. Its finance work now sits inside SEDFA, which offers small businesses:

  • Asset finance, term loans and bridging loans.
  • The Amavulandlela Funding Scheme, which offers persons with disabilities credit facilities from R50 000 to a maximum of R15 million.
  • The Youth Challenge Fund, aimed at youth-owned enterprises run by entrepreneurs aged 18 to 35.

If you are waiting for a funding window to open, register a free eThuse account on sedfa.org.za and you will be notified when funding interventions open.

Address and operating information

SEDFA lists two Gauteng offices:

  • Hatfield: The Fields, Office Block A, 1066 Burnett Street, Hatfield, Pretoria, 0833.
  • Centurion: Bylsbridge Office Park, Building 14, Block D, 11 Bylsbridge Boulevard, cnr Jean Ave and Olievenhoutbosch Road, Centurion, 0157.

Trading hours are Monday to Friday, 08:00 to 16:30. SEDFA shows its NCR registration as NCR NO: 20821.

Support and escalation routes

Complaints must be lodged through SEDFA’s dedicated mailbox, complaints@sedfa.org.za. You can also use the online complaint form, which is linked as “Complaints” under Quick Links on the SEDFA home page and still runs on the old sefa systems address.

To report fraud or unethical conduct, use the independent Fraud and Ethics Hotline, run by The Hotline (Pty) Ltd: call 0800 724 666 toll-free, SMS 30916, or email sedfa@thehotline.co.za.

For other business support organisations, see the business hub or the business directory S listings.

Frequently asked questions

What is the sefa contact number?

sefa is now part of SEDFA. Call the SEDFA call centre on 086 010 3703 or 012 748 9600, Monday to Friday 08:00 to 16:30.

What is the sefa email address?

Email info@sedfa.org.za for general enquiries. Complaints go to complaints@sedfa.org.za.

Does sefa still exist?

sefa merged with Seda and the Cooperative Banking Development Agency on 1 October 2024 to form SEDFA, and the old sefa website no longer responds.

How do I report fraud at sefa or SEDFA?

Call the Fraud and Ethics Hotline on 0800 724 666, SMS 30916, or email sedfa@thehotline.co.za.

Where are the sefa offices?

SEDFA has offices at The Fields, 1066 Burnett Street, Hatfield, Pretoria, and at Bylsbridge Office Park, 11 Bylsbridge Boulevard, Centurion.

Sources

  • SEDFA, Home page: sedfa.org.za/, read 2026-09-26
  • SEDFA, Financial support: sedfa.org.za/financial-support.html, read 2026-09-26
  • SEDFA, Fraud hotline: sedfa.org.za/fraud-hotline.html, read 2026-09-26
  • SEDFA, Complaints: sedfa.org.za/complaints.html, read 2026-09-26