Mining & Resources · Contact details
Impala Platinum Contact Details
The Impala Platinum (Implats) head office number is +27 11 731 9000, and general queries go to investor@implats.co.za. For the Impala Platinum mine in Rustenburg, call the Impala Rustenburg operations line on +27 14 569 0000. Implats is the JSE-listed platinum group metals (PGM) producer, and Impala Rustenburg is its main mining operation.
Impala Platinum contact details at a glance
| Route | Details |
|---|---|
| Head office / investor and corporate relations switchboard | +27 11 731 9000 |
| General queries / investor relations email | investor@implats.co.za |
| Company secretary | Company.Secretary@implats.co.za |
| Impala Rustenburg (mine operations hotline) | +27 14 569 0000 |
| Marula operation | +27 13 214 6000 |
| Impala Refineries (Springs); also PGM and base-metals marketing | +27 11 360 3111 |
| Two Rivers operation | +27 13 230 2800 |
| Whistleblower / ethics hotline (toll free, South Africa) | 0800 005 314 |
| Harassment, bullying and victimisation hotline (toll free, 24/7) | 0800 204 069 |
| Head office address | 2 Fricker Road, Illovo, 2196 |
| Postal address | Private Bag X18, Northlands, 2116 |
Official contact channels
Implats’ contact page gives the head office switchboard, +27 11 731 9000, for investor and corporate relations queries, with investor@implats.co.za as the general queries mailbox. The company secretary uses the same switchboard and Company.Secretary@implats.co.za.
Each operation has its own hotline. The South African ones are:
- Impala Rustenburg: +27 14 569 0000. See also Impala Platinum in Rustenburg.
- Marula: +27 13 214 6000.
- Two Rivers: +27 13 230 2800.
- Impala Refineries, Springs: +27 11 360 3111. This line also handles PGM and base-metals marketing.
Zimplats, Mimosa and Impala Canada also have their own hotlines on the Implats contact page.
What this organisation provides
Implats describes itself as a fully integrated PGM producer, structured around six mining operations plus refining and processing facilities and Impala Refining Services. Its operations are Impala Rustenburg, Marula, Two Rivers, Impala Refineries in Springs, Zimplats, Mimosa and Impala Canada. The group employs more than 63 000 people.
Job vacancies are listed on the Implats careers listings page rather than handled by phone. For mine HR queries, see Impala Platinum mine HR contact details.
Address and operating information
The head office is at 2 Fricker Road, Illovo, 2196. Post goes to Private Bag X18, Northlands, 2116. Implats does not publish office hours on its contact page; the harassment hotline is the only line stated to run 24/7.
Support and escalation routes
- Fraud, corruption, misconduct and unethical behaviour: the toll-free whistleblower hotline, 0800 005 314 in South Africa.
- Harassment, bullying and victimisation: the toll-free hotline 0800 204 069, open 24/7.
For other mining houses, browse the mining and resources hub or the mining directory I to L listings.
Frequently asked questions
What are the Impala Platinum contact details?
The head office is on +27 11 731 9000 and investor@implats.co.za, at 2 Fricker Road, Illovo, 2196.
What are the Impala Platinum mine contact details?
Impala Rustenburg’s operations hotline is +27 14 569 0000. Marula is +27 13 214 6000 and Two Rivers is +27 13 230 2800.
What is the Impala Refineries Springs number?
How do I report fraud at Implats?
Call the toll-free whistleblower hotline on 0800 005 314.
Sources
- Implats, Contact us: implats.co.za/contact-us.php, read 2026-09-26
- Implats, Implats at a glance: implats.co.za/implats-at-a-glance.php, read 2026-09-26
- Implats, Careers listings: implats.co.za/careers-listings.php, read 2026-09-26