Automotive · Contact details
VW Durban Contact Details
There is no single “VW Durban” branch: call Barons VW Durban on 031 002 0128, Weiss Volkswagen Durban on 031 309 1257 or Hoopers VW Durban on 031 368 6868. Durban is served by independently owned, franchised Volkswagen dealers, and each dealer group publishes its own numbers.
A fourth dealer, Bidvest McCarthy Volkswagen Durban, also operates in the city, but its website did not show contact details when checked, so it is not listed here. For Volkswagen’s national lines, see the main Volkswagen contact details page.
VW Durban contact details at a glance
| Route | Details |
|---|---|
| Barons VW Durban | 031 002 0128 |
| Barons VW Durban address | 311 Solomon Mahlangu Drive, Durban, 4036 |
| Weiss Volkswagen Durban | 031 309 1257 |
| Weiss Volkswagen Durban address | 70 Mathews Meyiwa Road, Greyville, Durban, 4001 |
| Hoopers VW Durban | 031 368 6868 |
| Hoopers VW Durban alternative line | 087 358 9600 |
| Hoopers customer care email | customercare@hoopers.co.za |
| Hoopers emergency number (mobile) | 082 449 4477 (05:00 to 22:00) |
| Hoopers VW Durban address | 164 Anton Lembede Street, Durban, 4001; P.O. Box 420, Durban, 4000 |
| Volkswagen customer care (national, passenger) | 0860 434 737 |
| Volkswagen commercial vehicles (national) | 0860 103 349 |
| Volkswagen Financial Services | 0861 500 400 |
Official VW Durban contact routes
The numbers below come from each dealer group’s own website.
- Barons VW Durban (Barons group): 031 002 0128
- Weiss Volkswagen Durban (CFAO Mobility): 031 309 1257
- Hoopers VW Durban: 031 368 6868 or 087 358 9600, email customercare@hoopers.co.za
Hoopers also runs an emergency number, 082 449 4477, which is available between 05:00 and 22:00.
Location and operating information
Barons VW Durban
311 Solomon Mahlangu Drive, Durban, 4036. The office is open Monday to Friday 08:00 to 17:00 and Saturday 08:00 to 13:00. Service and parts are open Monday to Friday 07:30 to 17:00 and Saturday 08:00 to 12:00.
Weiss Volkswagen Durban
70 Mathews Meyiwa Road, Greyville, Durban, 4001. Sales, service, parts and finance are open Monday to Friday 07:30 to 17:00 and Saturday 08:00 to 12:00, and closed on Sunday.
Hoopers VW Durban
164 Anton Lembede Street, Durban Central, 4001. Postal: P.O. Box 420, Durban, 4000. Sales is open Monday to Friday 08:00 to 17:00 and Saturday 08:00 to 12:30. Service is open Monday to Friday 07:30 to 17:00 and Saturday 08:00 to 12:30.
Services at these locations
Barons VW Durban offers new vehicles, MasterCars used vehicles, service, parts and a “sell your car” option. Weiss Volkswagen Durban lists sales, service, parts and finance departments. Hoopers VW Durban has sales and service departments, plus its emergency line.
Parent organisation and escalation
Each dealership is independently owned and franchised by Volkswagen Group Africa. Weiss Volkswagen Durban is part of the CFAO Mobility dealer network, and Barons VW Durban belongs to the Barons group. If a dealer does not resolve your matter, contact Volkswagen customer care on 0860 434 737 for passenger vehicles or 0860 103 349 for commercial vehicles. Finance questions go to Volkswagen Financial Services on 0861 500 400.
Customers in Eswatini, Lesotho, Namibia and Botswana can reach Volkswagen customer care on +27 41 994 5615. For other brands, browse the automotive hub or the automotive directory T to V.
Frequently asked questions
What are the VW Durban contact details?
Barons VW Durban is on 031 002 0128, Weiss Volkswagen Durban on 031 309 1257 and Hoopers VW Durban on 031 368 6868.
How do I contact Hoopers VW Durban?
Call 031 368 6868 or 087 358 9600, or email customercare@hoopers.co.za.
Which VW dealer in Durban is in Greyville?
Weiss Volkswagen Durban, at 70 Mathews Meyiwa Road, Greyville.
What is the Volkswagen customer care number?
For passenger vehicles, call 0860 434 737. For commercial vehicles, call 0860 103 349.
Sources
- Barons VW Durban, Contact us: baronsvw.co.za/durban/contact-us/, read 2026-09-26
- CFAO Mobility, Weiss Volkswagen Durban: cfaomobility.co.za/find-a-dealer/weiss-volkswagen-durban, read 2026-09-26
- Hoopers VW, Contact us: hoopersvw.co.za/contact-us, read 2026-09-26
- Volkswagen South Africa, Help and support: vw.co.za/en/help-and-support.html, read 2026-09-26