Business · Contact details
Epiroc Contact Details
Epiroc South Africa’s head office switchboard is +27 (0)11 821 9000, and customer care is on customer.care@epiroc.com. Epiroc South Africa (Pty) Ltd is the South African subsidiary of the Swedish Epiroc group, which makes mining and construction equipment and was spun off from Atlas Copco.
For Epiroc’s recruitment contacts, see Epiroc HR contact details.
Epiroc contact details at a glance
| Route | Details |
|---|---|
| Head office switchboard | +27 (0)11 821 9000 |
| Customer care email | customer.care@epiroc.com |
| Rustenburg branch | +27 (0)11 821 9094 |
| Kuruman branch | +27 (0)53 712 2831/71 |
| Steelpoort branch | +27 (0)13 230 9826/50 |
| My Epiroc customer portal | my.epiroc.com |
| Head office address | 16 Innes Road, Jet Park, Boksburg, 1459 |
| Postal address | P.O. Box 14110, Witfield, 1467 |
Official contact channels
Call the head office switchboard on +27 (0)11 821 9000, or email customer.care@epiroc.com. Epiroc also asks customers to email purchase orders on quotes to customer.care@epiroc.com. Existing customers can use the My Epiroc customer portal.
Branch numbers from Epiroc’s customer memo:
- Rustenburg: +27 (0)11 821 9094, Mabe Business Park, 7 Kgwebo Street, Waterval East Ext 4, Rustenburg
- Kuruman: +27 (0)53 712 2831/71, 11 Marietta Circle, Kuruman, 8460
- Steelpoort: +27 (0)13 230 9826/50, 16A Bergsering Street, Steelpoort, 1133
What Epiroc provides
Epiroc South Africa operates six divisions:
- Underground Rock Excavation
- Surface and Exploration Drilling
- Advanced Drilling Solutions
- Rock Drilling Tools
- Hydraulic Attachment Tools
- Mining and Rock Excavation Service
Epiroc says its South African business builds on more than 140 years of Atlas Copco expertise. Besides the three branches above, it has branches in Lydenburg, Kimberley and Springbok.
Address and operating information
Head office: 16 Innes Road, Jet Park, Boksburg, 1459. Postal address: P.O. Box 14110, Witfield, 1467. The head office near O.R. Tambo International Airport has been Epiroc’s home since 2013 and stands on a 78 000 m2 site.
Epiroc South Africa (Pty) Ltd is registration number 1911/003838/07, VAT registration number 4530106204. Epiroc does not publish office hours on the pages read.
Support and escalation routes
For delivery problems, Epiroc says claims for incorrect deliveries must be made in writing to customer.care@epiroc.com within 5 business days. For anything else unresolved, call the head office switchboard on +27 (0)11 821 9000. Epiroc does not publish a separate escalation line.
For more businesses, browse the business hub or the business directory E listings.
Frequently asked questions
What is the Epiroc South Africa contact number?
The head office switchboard is +27 (0)11 821 9000.
What is the Epiroc customer care email?
Email customer.care@epiroc.com. Purchase orders on quotes and delivery claims go to the same address.
Where is Epiroc South Africa’s head office?
16 Innes Road, Jet Park, Boksburg, 1459, near O.R. Tambo International Airport.
Where are Epiroc’s South African branches?
Epiroc has branches in Rustenburg, Lydenburg, Steelpoort, Kuruman, Kimberley and Springbok.
Sources
- Epiroc South Africa homepage: epiroc.com/en-za, read 2026-09-26
- Epiroc South Africa, About us: epiroc.com/en-za/about-us, read 2026-09-26
- Epiroc South Africa, Customer memo, system migration 14 January 2025 (PDF): epiroc.com/content/dam/epiroc/local-countries/south-africa/, read 2026-09-26