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Bidvest McCarthy Head Office Contact Details

Verified 16 September 2026Updated 6 October 2026Official source onlyIndependent directoryPublished by Silas T Nkoana, Cape TownReport a wrong number

All Automotive contactsComplaints & escalation

Bidvest McCarthy’s head office is on the 2nd Floor of Katherine Towers, 1 Park Lane, Wierda Valley, Sandton, and its telephone number is (011) 384 6900. Customers buying, servicing or financing a car are directed instead to the group’s contact line, 0860 22 33 44, or to the enquiry form on mccarthy.co.za, where you can pick the dealership.

ContactDetails.co.za is an independent directory. We are not Bidvest McCarthy and cannot book a service, quote on a vehicle or follow up a dealership complaint.

Bidvest McCarthy head office and customer contacts

What it is forContact
Head office, Sandton(011) 384 6900
Group customer line shown on every page of mccarthy.co.za0860 22 33 44
Complaints, compliments and enquiries about new or used vehicles, services, insurance or financeContact Us form on mccarthy.co.za (choose the enquiry type and the dealership)
Messages for Bidvest Club McCarthy or Corporate Fleet ServicesSame Contact Us form, using the matching message option
WhatsApp about buying a car082 093 7887
Personal information and POPIA requestspopia@mcmotor.co.za
Head office postal addressPostnet Suite 59, Private Bag X11, Birnam Park 2015

The pages give no general customer email address. The enquiry form sends sales, service and finance questions to the dealership you choose, so pick the right one before you submit.

Head office: 2nd Floor, Katherine Towers, 1 Park Lane, Wierda Valley, Sandton. The company does not publish head office visiting hours.

Where the Bidvest McCarthy head office is

The head office sits at 2nd Floor, Katherine Towers, 1 Park Lane, Wierda Valley, Sandton, with post to Postnet Suite 59, Private Bag X11, Birnam Park 2015. Visiting hours are not published, so head office matters go through (011) 384 6900.

Bidvest McCarthy is the motor retail business of McCarthy (Pty) Limited (registration number 1991/003245/07), part of Bidvest’s automotive division. Its footer describes McCarthy (Pty) Ltd as an authorised financial services provider, FSP 6852. Through branded dealerships in Gauteng, KwaZulu-Natal, Limpopo, Mpumalanga and the Western Cape, it sells new and used vehicles from manufacturers including Volkswagen, Nissan, Ford, Mercedes-Benz, Audi, Isuzu, Renault, Mahindra, BYD, Geely, GWM Haval and Jetour. Dealerships also take service bookings, and the network includes commercial vehicle and truck centres and Bidvest Club McCarthy.

Which Bidvest McCarthy contact to use for what

  • Decide whether the query belongs with a dealership or with head office. Sales, service and finance questions go to the dealership you choose, not to head office.
  • Use the Contact Us form on mccarthy.co.za: choose the enquiry type and the dealership, or the matching message option for Bidvest Club McCarthy or Corporate Fleet Services.
  • To phone instead, call the group line on 0860 22 33 44 and ask to be transferred to the dealership. About buying a car, you can also WhatsApp 082 093 7887.
  • Use the head office number, (011) 384 6900, for head office matters only, and send personal information and POPIA requests to popia@mcmotor.co.za.

Know which dealership and which part of the business your query is about, and have your job card, invoice or offer to purchase to hand if you already dealt with a dealership.

When you buy, McCarthy’s FAQ asks employed private buyers to bring their original ID and driver’s licence, proof of address not older than three months, banking details and three months of payslips or bank-stamped statements. Companies and sole proprietors need further registration and financial documents.

Bidvest McCarthy Nissan Randburg

Bidvest McCarthy Nissan Randburg is at 219 Malibongwe Drive, Northriding, Randburg. The dealership directory on mccarthy.co.za lists its switchboard as 010 001 8646 and a WhatsApp chat number of 011 251 6000. Sales hours are Monday to Friday, 07:00 to 17:30, and Saturday, 08:30 to 13:00, and the showroom is closed on Sundays. It also has its own site, randburg.mccarthynissan.co.za. Numbers in online dealer listings can be routed through call-tracking systems, so if a dealership number does not connect, use 0860 22 33 44 and ask to be transferred.

If a dealership does not resolve your complaint

  • Raise the problem with the dealer principal or service manager at the dealership, with your job card, invoice or offer to purchase.
  • If the dealership does not resolve it, submit the Complaint option on the mccarthy.co.za Contact Us form and name the dealership, or call 0860 22 33 44.
  • For an unresolved dispute about a vehicle sale, repair or warranty, contact the Motor Industry Ombudsman of South Africa on 010 590 8378 or info@miosa.co.za.
  • If the complaint is about insurance or finance arranged through McCarthy as a financial services provider, the National Financial Ombud Scheme takes it on 0860 800 900 or info@nfosa.co.za.

Frequently asked questions

What is the Bidvest McCarthy head office number?

(011) 384 6900, for head office matters only. Customers buying, servicing or financing a car should use the group line 0860 22 33 44 or the Contact Us form on mccarthy.co.za.

What is the Bidvest McCarthy email address?

There is no general customer email address; the Contact Us form on mccarthy.co.za sends sales, service and finance questions to the dealership you choose. Personal information and POPIA requests go to popia@mcmotor.co.za.

Does Bidvest McCarthy have a WhatsApp number?

Yes. 082 093 7887 is the WhatsApp number about buying a car.

Where is the Bidvest McCarthy head office located?

2nd Floor, Katherine Towers, 1 Park Lane, Wierda Valley, Sandton, with post to Postnet Suite 59, Private Bag X11, Birnam Park 2015.

What documents do I need to buy a car from McCarthy?

McCarthy’s FAQ asks employed private buyers to bring their original ID and driver’s licence, proof of address not older than three months, banking details and three months of payslips or bank-stamped statements. Companies and sole proprietors need further registration and financial documents.

Sources

  • mccarthy.co.za: Contact Us, FAQs, Dealerships and the Bidvest McCarthy Nissan Randburg dealership page, read 16 September 2026
  • Bidvest McCarthy Information Officer notice, linked from the mccarthy.co.za footer, read 16 September 2026
  • miosa.co.za and nfosa.co.za published contact details