Automotive · Contact details
Toyota Pietermaritzburg Contact Details
Bidvest McCarthy Toyota Pietermaritzburg is on 033 897 8100, at 9 Armitage Road, Pietermaritzburg. The number comes from the dealer group’s own site; Toyota’s dealer locator lists the address but no phone number. We read both on 23 September 2026.
McCarthy Toyota Pietermaritzburg
| Dealership | Bidvest McCarthy Toyota Pietermaritzburg (listed by Toyota as Bidvest McCarthy Toyota PMB) |
|---|---|
| Telephone | 033 897 8100 |
| Address | 9 Armitage Road, Pietermaritzburg |
| Group | Bidvest McCarthy, part of Bidvest Automotive |
| Group number | 0860 22 33 44 |
| Online | Dealership enquiry form on the Bidvest McCarthy site, which routes by dealership and by enquiry type |
Armitage Road is a motor-trade strip in Pietermaritzburg, so several franchises sit close together there. Check the brand on the building before you walk in if you are collecting a vehicle.
Why Toyota’s locator has no number
Toyota South Africa’s find-a-dealer tool lists this dealership with its street address, a link to the dealer’s own website, a Google Maps link and an email address for a named staff member, but no switchboard number. That is a gap in the locator, not a sign that the dealership has no line.
The reliable route, and the one we used, is the dealer group. Bidvest McCarthy publishes a dealership directory with a telephone number against every branch, which is where 033 897 8100 comes from. As a rule, when a manufacturer locator gives you no number or an obvious call-tracking line, go to the dealer group’s own site.
We do not republish the individual staff email address that appears on the locator. If you want it, it is on Toyota’s dealer page for this branch.
McCarthy Toyota dealerships in KwaZulu-Natal
| Dealership | Telephone |
|---|---|
| Bidvest McCarthy Toyota Pietermaritzburg | 033 897 8100 |
| Bidvest McCarthy Toyota Durban Kingsmead | 031 335 1600 |
| Bidvest McCarthy Toyota Durban North | 031 571 6400 |
| Bidvest McCarthy Toyota Edwin Swales | 031 452 2500 |
| Bidvest McCarthy Toyota Pinetown | 031 716 2400 |
| Bidvest McCarthy Toyota Richards Bay | 035 780 1000 |
| Bidvest McCarthy Toyota Empangeni | 035 787 0900 |
These are all Bidvest McCarthy branches. Other Toyota dealerships in the province belong to different groups and are not reachable through the same directory.
Toyota numbers that are not the dealership
| Toyota roadside assistance | 0800 022 600 or 0800 139 111 |
|---|---|
| Roadside assistance from Namibia | +264 83 380 0174 (toll free) or +27 11 799 1640 |
| Roadside assistance from Botswana, Eswatini and Lesotho | +27 11 799 1655 |
| Toyota Financial Services, new business | 0861 999 662 |
| Toyota Financial Services, account queries | service@toyota-fssa.co.za |
A breakdown goes to roadside assistance, not to the dealership, and a finance or settlement query goes to Toyota Financial Services, which is a separate business from the dealer that sold you the car.
What the group’s enquiry form covers
Bidvest McCarthy’s contact form is worth knowing about because it puts your message in front of a named dealership rather than a general inbox. You choose the dealership from a list that covers the whole group, and then the type of enquiry: general, new vehicle, used vehicle, service, insurance, finance, a complaint or a compliment, plus separate routes for messages to McCarthy.co.za, to Bidvest McCarthy itself, to Bidvest Club McCarthy and to Corporate Fleet Services.
The group runs franchises well beyond Toyota, including Volkswagen, Audi, Ford, Nissan, Renault, Isuzu, Mahindra, Haval, MG, BYD, Geely, JAC, FAW, Foton, BAIC, JMC and TATA, along with commercial vehicle and truck centres. If you bought from “McCarthy” but not from a Toyota branch, the same directory and the same form still apply.
Before you call the dealership
- Say which department you need: new vehicles, used vehicles, service, parts or finance. The switchboard splits four ways and the wrong transfer costs you the queue twice.
- Have the VIN or registration ready for anything to do with a service, a recall or a part.
- For warranty or service plan work, ask for the authorisation in writing before the work starts.
- For a complaint, the group’s enquiry form lets you pick the dealership and flag it as a complaint, which creates a record outside the branch.
Frequently asked questions
What is the Toyota Pietermaritzburg contact number?
The numbers listed on this page for Toyota Pietermaritzburg are 033 897 8100 (Telephone) and 031 335 1600 (Bidvest McCarthy Toyota Durban Kingsmead).
What is the Toyota Pietermaritzburg email address?
The email address listed on this page is service@toyota-fssa.co.za (Toyota Financial Services, account queries).
Where is Toyota Pietermaritzburg located?
The Address listed on this page is 9 Armitage Road, Pietermaritzburg.
How do I know these Toyota Pietermaritzburg details are correct?
We only list details read from the official website or channels of Toyota Pietermaritzburg, and this page shows the date they were checked. Confirm on the official site before you share personal information or make a payment.
Sources
- Bidvest McCarthy, dealership directory: ai.mccarthy.co.za/dealerships (read 23 September 2026)
- Toyota South Africa, find a dealer: toyota.co.za/dealers (read 23 September 2026)
- Toyota South Africa, roadside assistance contacts and Toyota Financial Services pages (read 23 September 2026)