Automotive · Contact details
Ford Polokwane Contact Details
The Ford dealership in Polokwane is BB Ford Polokwane at 22 Excelsior Street, and its reception number is 015 287 1700. It is part of the BB Group, a Limpopo motor group that started in 1959 in Pietersburg (now Polokwane), and its website is galacticauto.co.za.
BB Ford Polokwane contact details at a glance
| Route | Details |
|---|---|
| Reception | 015 287 1700 |
| New vehicle sales email | psm@galacticauto.co.za |
| Used vehicle sales email | um@galacticauto.co.za |
| Workshop / service centre email | servicecentre@galacticauto.co.za |
| Parts & accessories email | part@galacticauto.co.za |
| BB Group complaints | complaints@bbgroup.co.za |
| Contact form | galacticauto.co.za/contact-us/ |
| Book a test drive | galacticauto.co.za/book-a-test-drive/ |
| Address | 22 Excelsior Street, Polokwane, Limpopo |
Official branch contact route
Every department at BB Ford Polokwane is reached through reception on 015 287 1700. For written enquiries, each department has its own mailbox:
- New vehicle sales: psm@galacticauto.co.za
- Used vehicle sales: um@galacticauto.co.za
- Workshop and service centre: servicecentre@galacticauto.co.za
- Parts and accessories: part@galacticauto.co.za
You can also send a message through the contact form at galacticauto.co.za/contact-us/, or book a test drive online. These contact details come from the dealer group’s own website rather than a manufacturer locator.
Location and operating information
The dealership is at 22 Excelsior Street, Polokwane, Limpopo. The service page advertises Saturday services and extended service hours, but the dealership does not publish its trading hours online, so call 015 287 1700 to confirm times before you visit. BB Ford Polokwane is listed on the BB Group’s Ford branches page alongside BB Ford Tzaneen.
Services at this location
- New Ford sales
- Used cars
- Finance and insurance (F&I)
- Parts and accessories
- Servicing: the service centre uses genuine Ford parts and gives a 12-month warranty on all parts and labour.
Parent organisation and escalation
If the dealership does not get back to you about a sales or service issue, email the BB Group at complaints@bbgroup.co.za. The dealership’s customer policy says complaints are acknowledged in writing within 3 business days and entered in an internal register.
Ford South Africa’s national customer line, 0860 011 022, belongs to the Ford brand, not this branch. For Ford’s national contacts, see the Ford contact details page. For other dealers, browse the automotive hub or the automotive directory F to H listings.
Frequently asked questions
What is the Ford Polokwane contact number?
BB Ford Polokwane reception is 015 287 1700.
Where is the Ford dealership in Polokwane?
BB Ford Polokwane is at 22 Excelsior Street, Polokwane, Limpopo.
How do I book a service at Ford Polokwane?
Call 015 287 1700 or email servicecentre@galacticauto.co.za. Saturday services are advertised.
How do I complain about BB Ford Polokwane?
Email complaints@bbgroup.co.za. The group says it acknowledges complaints in writing within 3 business days.
Sources
- BB Ford Polokwane, Contact us: galacticauto.co.za/contact-us/, read 2026-09-26
- BB Ford Polokwane, About us: galacticauto.co.za/about-us/, read 2026-09-26
- BB Ford Polokwane, Customer policies: galacticauto.co.za/customer-policies/, read 2026-09-26
- BB Ford Polokwane, Service and parts: galacticauto.co.za/service-parts/, read 2026-09-26
- BB Group, Ford branches: bbgroup.co.za/ford/branches/, read 2026-09-26