Group1 Jaecoo Contact Details

Group1 sells the JAECOO brand through a dedicated site and, at present, a single dealership in Kuils River in the Western Cape. If you are looking for JAECOO sales or service through Group1, that one branch is the contact point, not a national call centre.

Official contact channels

• JAECOO Kuils River: 021 203 5349
• Enquiry form on the Group1 JAECOO website, which asks for your province and routes the message to the dealership
• A separate service booking form on the JAECOO service centres page, which asks for the make and model as well as your details
• The only email address published on the site is the personal mailbox of a named staff member, so it is not reproduced here. Use the enquiry form or the dealership number
• Group1 JAECOO also runs Facebook, Instagram and TikTok pages for the Kuils River branch

Address and hours

• Address: 27 Saasveld Road, Kuils River, Cape Town
• Monday to Friday: 07:30 to 17:30
• Saturday: 08:30 to 13:30
• Kuils River is on the N1 corridor in the northern suburbs, roughly 25 km from central Cape Town

What is sold and serviced here

• The JAECOO range Group1 lists: the J5, including J5 SHS and EV versions, and the J7, including the J7 SHS
• Used vehicles, and a sell-your-car route
• An authorised JAECOO workshop at Kuils River, covering regular maintenance, minor and major repairs, diagnostic checks and warranty work
• Group1 states its service centres use genuine parts and transparent pricing, and that work complements the JAECOO warranty and maintenance plans
• Finance terms for the J5 and J7 SHS are published as separate pages on the site, worth reading before signing

Parent organisation

• The dealership is part of Group1 Auto, whose main website is group1motors.co.za. Note that group1.co.za does not currently serve a working site
• Group1 also represents OMODA, Chery, Foton, Nissan, Renault, Mitsubishi, Mahindra and BAIC, so confirm you have reached the JAECOO desk rather than another brand when you call
• Warranty and maintenance plan terms are set by the manufacturer rather than the dealer, so quote your VIN when raising a warranty question

Sources

• Group1 JAECOO contact page, for the Kuils River telephone number, the street address, the trading hours and the enquiry form
• Group1 JAECOO service centres page, for the authorised Kuils River workshop, the services it covers and the service booking form
• Group1 Auto website, for the brands the group represents and the model pages and finance terms published for the JAECOO range