Automotive · Contact details
Toyota Kokstad Contact Details
The Toyota dealership in Kokstad is Thekwini Toyota Kokstad at 23 Hope Street; its dealer group lists 031 001 2438 for every department, and Toyota South Africa’s dealer record gives the local switchboard as 039 727 3145. It is the only Kokstad dealer on Toyota South Africa’s dealer list and is part of the Thekwini Motor Group.
This page covers the Kokstad dealer. For Toyota’s national lines, see the main Toyota contact details page.
Toyota Kokstad contact details at a glance
| Route | Details |
|---|---|
| Thekwini Toyota Kokstad, all departments (dealer group’s own site) | 031 001 2438 |
| Thekwini Toyota Kokstad, switchboard per Toyota SA dealer record (local 039 line) | 039 727 3145 |
| Online enquiry form | tmg.co.za/locations/thekwini-toyota-kokstad/ |
| Address | 23 Hope Street, Kokstad |
| Hours | Monday to Friday 08:00 to 17:00; Saturday 08:00 to 13:00; Sunday closed |
| Toyota Customer Care Centre (national) | 0800 139 111 |
| Toyota Customer Care email (national) | ccc@toyota.co.za |
| Toyota Roadside Assistance (SA) | 0800 022 600 |
Official branch contact route
The Thekwini Motor Group’s own website lists one number, 031 001 2438, for every Kokstad department: Parts, Service, Sales (New), Sales (Used) and General. It is a Durban-area number. Toyota South Africa’s dealer record for the same branch gives a local Kokstad switchboard, 039 727 3145. Try the group number first and use the local line if you cannot get through.
You can also send a question through the online enquiry form on the dealership’s page at tmg.co.za.
Location and operating information
Thekwini Toyota Kokstad is at 23 Hope Street, Kokstad. It trades Monday to Friday from 08:00 to 17:00 and Saturday from 08:00 to 13:00, and is closed on Sundays.
Services at this location
- New vehicle sales
- Used vehicle sales
- Service
- Parts
Trucks are handled separately: the Thekwini Motor Group also runs Hino Kokstad, which is not part of the Toyota dealership. If you break down, Toyota Roadside Assistance is on 0800 022 600.
Parent organisation and escalation
Thekwini Toyota Kokstad belongs to the Thekwini Motor Group. Its nearest sister Toyota dealers are Thekwini Toyota Durban, at 58 Che Guevara Road, and Thekwini Toyota Westville.
If the dealer cannot resolve a sales, service or warranty problem, contact the Toyota Customer Care Centre on 0800 139 111 or at ccc@toyota.co.za. Toyota says the centre handles general enquiries, product information, service support and warranty queries.
For other car brands and dealers, browse the automotive hub or the automotive directory T listings.
Frequently asked questions
What is the Toyota Kokstad contact number?
The Thekwini Motor Group lists 031 001 2438 for all Kokstad departments. Toyota South Africa’s dealer record gives the local switchboard as 039 727 3145.
Where is Toyota in Kokstad?
Thekwini Toyota Kokstad is at 23 Hope Street, Kokstad.
Is Toyota Kokstad open on Saturdays?
Yes, from 08:00 to 13:00. It is closed on Sundays and open 08:00 to 17:00 on weekdays.
Who do I contact if the dealer cannot help?
Contact the Toyota Customer Care Centre on 0800 139 111 or at ccc@toyota.co.za.
Sources
- Thekwini Motor Group, Thekwini Toyota Kokstad: tmg.co.za/locations/thekwini-toyota-kokstad/, read 2026-09-26
- Toyota South Africa, Thekwini Toyota Kokstad dealer record: toyota.co.za/dealers/thekwini-toyota-kokstad/contact-us, read 2026-09-26
- Toyota South Africa, Help and support: toyota.co.za/services/help-and-support, read 2026-09-26