Secunda Toyota is the approved Toyota dealer in Secunda, on Walter Sisulu Road. One number reaches the whole dealership, and the detail worth knowing before you drive out is that its three departments keep different hours. The service centre opens earlier than the rest of the dealership and closes entirely on Saturdays, which is the opposite of what most people assume.
Local channels
- Dealership: 017 631 6000
- General enquiries: [email protected]
- Parts: [email protected]
That number is confirmed twice over: Toyota publishes it on its own dealer page for this branch, and the dealership publishes the same number on its own site. That matters here because third-party directories do not agree. One lists 017 634 7711 for Secunda Toyota, another lists the correct number, and they contradict each other as well as the dealership. Use 017 631 6000.
The dealership site also lists several sales and service staff individually, with personal mobile numbers, individual mailboxes and in one case a direct landline. Those are deliberately not reproduced here, because they belong to people rather than to posts. Ask for the department you need when the main number answers.
Address
Walter Sisulu Road, Secunda, 2302, Mpumalanga.
The dealership publishes separate hours for each of its three departments:
- Vehicle Sales: Monday to Friday 07:30 to 17:00, Saturday 08:00 to 13:00, closed Sunday and public holidays
- Parts Sales: Monday to Friday 07:30 to 17:00, Saturday 08:00 to 13:00, closed Sunday and public holidays
- Service Centre: Monday to Friday 06:30 to 17:00, closed Saturday, Sunday and public holidays
The service centre schedule is the one that catches people out. It opens a full hour before the rest of the dealership, at 06:30, which suits dropping a car off before work. But it does not open on Saturdays at all, while sales and parts both do until one in the afternoon. A Saturday service booking is not possible here, and arriving on a Saturday morning with a car for the workshop means finding the sales floor open and the workshop shut.
Services at this location
The dealership sells new Toyota vehicles and Automark used vehicles, runs a parts counter and operates a service centre. Toyota Financial Services is available through the dealership, and its mailbox is [email protected] for anything concerning a finance agreement rather than the vehicle itself.
Because parts and service keep different hours, match the department to the day. Parts can be collected on a Saturday morning even though nothing can be booked into the workshop, which is useful if you are doing the work yourself or through an independent mechanic.
Parent organisation
The dealership is an approved dealer of Toyota South Africa Motors, which publishes its own national customer care numbers: 0800 022 600 and 0800 139 111 within South Africa. Toyota also lists separate lines by country, with Namibia on +264 83 380 0174 or +27 11 799 1640, and Botswana, Eswatini and Lesotho on +27 11 799 1655. Only the two 0800 numbers are South African.
One quirk of the Toyota dealer pages is worth knowing if you read one yourself. The template drops the dealership number into the South Africa slot for roadside assistance, customer care and financial services alike, so all three appear to sit on 017 631 6000. In practice that number reaches the dealership, and the national numbers above reach Toyota South Africa Motors.
A franchised dealer is a separate business from the manufacturer, which shapes escalation. A dispute about a sale, a repair or a service invoice is with the dealership first, and Toyota South Africa customer care after that. Where neither resolves it, the Motor Industry Ombudsman of South Africa handles disputes between consumers and the motor industry, covering both dealers and manufacturers, and sits outside them both.
Sources
- toyota.co.za dealer page for Secunda Toyota, for the dealership number and street address
- secunda-toyota.co.za contact page, for the same number, the general and parts mailboxes, the address and the three sets of departmental hours
- toyota.co.za contact page, for the national and country-specific customer care numbers
All contact details on this page were read from the manufacturer and dealership own websites and verified on 2 September 2026.